Wireless Account

Does anyone have an actual mailing address where I can send a death certificate and receive some billing consideration since I've been paying for their phone even tho not used? Everything for contact seems to be a phone call or chat and I can't do that, so I'd like to write a letter.

I called AT&T to get a $10 watch fee taken off and next thing I know I had upgraded 3 phones and was told I was eligible for a free Apple Watch watch. Well I didn’t really want an Apple Watch, but it was free. 🤷🏻‍♀️ Fast forward to today when I received the bill. Not only did they double char

​​I am a long time AT&T customer and US Army Veteran dealing with a relatively sophisticated fraud claim that AT&T has been no help resolving. Specifically, a criminal pretending to by my wife walked into an authorized AT&T retailer and purchased a new iPhone on my account using a new in

I switched to att/ First net and was told my cancellation fee and device would be returned. Sprint my old carrier just charged me for both and I do not even have my device anymore. What can I do?? I called att customer service and sprint. They opened a ticket but I am at a lost. I have the sales rep

​​Hello!​​ ​​Today I became your client and when I came home I decided to change my phone number by following this instruction: http://www.att.com/olam/passthroughAction.myworld?actionType=MobileNumberChange​​​​But I can't change the number due to an error: "Please provide valid input data. (MNC12)

Called 611 for internet, rep told me, this is only for wireless. I said sounds like this is the part where you say hey let me connect you to someone who can help you. The rep responded don't tell me how to do my job. He said this several times more before saying to me "don't yell." I was talking cal

Do you have any suggestions on how to cancel my account? I've thoroughly searched both the app and website, but haven't been able to find a way to do so.

Canceling secure family

Assuming these texts are legitimate AT&T communications, I find it ironic that texts about cybersecurity are being sent from an anonymous number and could easily be spoofed to trick unsuspecting recipients into opening malicious links.

I want to transfer my daughter's phone line to her so she can manager her own billing. However, when I go to TOBR, it says my account isn't eligible. How do I complete this?