
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn how to best manage your wireless service and account.
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I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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Pinned
Learn what you'll need to do to send your trade-in I recently used the AT&T Trade-in Program to upgrade my smartphone. The phone was shipped pretty fast and I was able to move everything over using one of the transfer apps available (link below). Since it has been some time
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Hello, My wireless account is under my wife's name. Unfortunately, she passed away a few years ago and I need to transfer the billing responsibility to my name. Every time I go through the TOBR process, I get the following error during the credit check step: We're sorry. Based on your credit
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Brandon who is known for his abusive past is dating/living with my youngest sister who has a kid with often comes up to my moms so ws both can see the baby. Me and him have never got along but been keeping it peaceful so that the kids dont see the hate. On superbowl sunday he tells me about the n
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Att has been double billing my elderly mother for over two years. When she first noticed it she called them multiple times and just got transferred from one person to the next. She finally (after a year) got them to recognize that they owed her this money and just added a credit to her bill. They ne
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Not only did I hand in my iPhone 12 to the associate the day I upgraded, but also had to come back the next day to process the paperwork for it. I saw my trade in phone that day also. Manager called me weeks later to say that couldn’t find the phone and I’d have to pay full price for new phone if no
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I have a poa for my grandfather and he has dementia. I just tried to get him a new phone at his request and the store associate and manager informed me they can’t do anything to the acct without the pin. He can’t remember and is in a wheelchair at a nursing home. Traveling for him is difficult. With
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I get the following message when trying to send emails from my AT&T serviced iPhone: SMTP error from remote mail server after end of data: [Personal Data Sensitive Information Removed] When sending emails from wifi connection, I do not get this error.
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Dear AT&T, I am writing to dispute the current bill that you have sent to the three credit bureaus. According to the bill, I am responsible for the charges incurred on the account. However, I would like to inform you that I am not responsible for any charges made on the account a
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I am a victim of identity theft and have proof that the criminal attempted to open an account three times with both Verizon and Att&t, in which all three credit attempts were denied. One Adverse Action Notice stating clearly: unable to verify identity. On the 4th attempt, someone finally found an At
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I have an existing wireless business account with several devices and need to update the business account name and billing address. There will NOT be changes to the users, account managers, devices, device names etc.. Only reflects the account name and billing address. I found whe
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Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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I’m being sent my next door neighbors bill with the Wrong address for years, being billed to my home and they may have been receiving our discount and federal &state recovery fees discounts and they have another account at an address next to my family member who has been experiencing issues as w
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Hello, I have Galaxy S22 ultra AT&T S908USQU1AVCJ and still there is no software available update to Android 13. Please tell me the reason and when it will be available. Thanks
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How much money$ do I need for iPhone plan, if I'm not considered a well qualified customer?
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I'm going to put this out there and I hope that a CEO sees this comment from either AT&T or Samsung. I just purchased a new S23 Ultra at a cost of 1380 United States dollars. Even though I got a great trade in on my old phone I’m still going to have a difference of 580 dollars out of pocket. Now
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I got my daughter a new phone and it was a trade in. It was suppose to be $11.00 per month. We are on the 8th month and still no credit. I have spent a ridiculous amount of time (10+ hours) trying to get this fixed with no luck. What do I need to do to get this resolved?
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Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
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For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?