Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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Where is my rewards cards?

I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?

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How to return your trade-in to AT&T - Information and Help from the AT&T Community

Learn what you'll need to do to send your trade-in    I recently used the AT&T Trade-in Program to upgrade my smartphone. The phone was shipped pretty fast and I was able to move everything over using one of the transfer apps available (link below). Since it has been some time

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AT&T Business Account

⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav

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amount due

amount due

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Stay Away From AT&T!!

I just opened an account with this miserable company. I wanted to port over one number… a number I had for over 20 years that was used for business and personal. They not only incorrectly assigned the number twice they then released the number and I ‘lost’ it. They said there is nothing they can do.

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Transfer phone number

Right now I have straight talk and thinking about switching to AT&T, but first I would like to know if I can transfer my current phone number

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Business Account that can't see their bill online or add devices

So our growing business has over 100 devices from our two accounts since last year. As of current, I have to call to order devices and the process takes forever. However, we're never able to get a breakdown of our bill but we can see it on our statement. When we go to the website, it just shows us a

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Where is my rewards cards?

I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?

Questions

2.3K

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Wrong email address

I gave the wrong email address I need to update it so I can receive my confirmation

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Seeing all calls , texts , and messenger incoming and outgoing messages on my other phone on my at&t business account?

I want to see all incoming and outgoing calls,texts, and messenger messages on my other business phone 9788735852

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How to see if carrier works?

My dad doesn't know if the carrier would work where we live and if it would work for my grandparents since they are using a phone as a hotspot since it's easier for them. How can we get a hotspot box to test if it does work?

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Changing ownership of a line

So my former fiance bought my phone and my son's. We imported our numbers from another service. He owes me several thousand dollars and said he would keep paying for the phones as a partial payment. I recently got a request started by him to take over the responsibility of my phone and payments. It

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How to delete devices from wifi

Is there any way to remove/delete devices from my wifi? EVERY device that has ever connected is in the list and you can only block so many. How do I get them off my wifi?

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RECONNECT SERVICE

my service was cancelled due to past due. i paid in full. i would like my service turned back on.

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sbcgobal.net no incoming emails

I’m unable to receive any incoming emails using my sbcglobal.net account. I can send emails just fine. Anyone have any idea on how to fix this issue?

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Your useless service

​​​​We have called you, many times. We are left waiting until it hangs up, you supposedly fixed the issues, but your service is ABSOLUTELY THE WORST.  I CANNOT WAIT TO MOVE OUT OF THESE APARTMENTS TO GET RID OF YOUR SERVICE.  I WILL SELL MY PHONES AND NEVER BUY FROM YOU AGAIN!!!!!!!!!!!!!

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Secure mail key for att.net mail

Can you tell me whether att.net in regular webmail (brave or edge browser) would expect the secure mail key or would it expect the normal account password to log in? I tried to login with the normal password, and it kept erroring out, and finally locked me out. I use the secure mail key for Outlook

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AFFORDABLE CONNECTIVITY PROGRAM

Does anyone know how to transfer ACP benefits from my AT&T account to another provider?

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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