
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn how to best manage your wireless service and account.
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I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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Learn what you'll need to do to send your trade-in I recently used the AT&T Trade-in Program to upgrade my smartphone. The phone was shipped pretty fast and I was able to move everything over using one of the transfer apps available (link below). Since it has been some time
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How do I make myself the account manager if someone else signed in first?
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I am just going to post the text from my first interaction... AT&T Company Chat Transcript- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Reference Number: 16793582643517536DATE/TIME: 2023-03-20 08:23:59 ***Connected to live agent***
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my daughter is using a galaxy s7 edge, and it's getting pretty old and beat up. I'm wanting to get her something newer, but the site won't let me. her device is listed as "amber alert GPS" instead of galaxy s7 and whenever I select it for an upgrade I just get a generic "uh oh, something went wrong"
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Hello, I recently joined AT&T wirless and as part of that, took advantage of a trade in offer to upgrade my phone. When my new phone arrived, there was a return kit included with it. I assumed that was for my trade in and packaged/sent my old phone. However, today I recieved a specified tr
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I have been with AT&T for 21 years, had internet, cable and at one time a landline. They double charged me for an IPhone 8 two years ago. I was told I could get one from the "loyalty department" at a discount, if I paid in full. I did purchase 3 through that scam. Then on one phone they began ch
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I would like to transfer my account from business to personal. How long will the process take? Can it be done online?
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I am on a legacy ATT postpay plan with 2 lines, mine being the primary. Both lines are going to different carriers. If I port out first will it cancel service on the 2nd line? Should I port out the 2nd line 1st or both at the same time?
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I am trying to order a phone for my son who goes to school in a different state. After I place the order, it sends an e-mail asking for verification of identity. The e-mail has a "tap here" to supposedly take you to a link to upload your license. The "tap here" has not link associated w
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att active armour giving me spe117 ang chat agents dont want to help they just tell you to call some number to fix as the only option they have or go to the store if i wanted to do either i wouldnt have wen thu chat support
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When asked to log in, it directs me to my DirecTV account does not show my new phone or the service I now have with AT&T
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Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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How do I make myself the account manager if someone else signed in first?
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I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer. I could also see if it had spam usually indicating the number(s). This way I did not have to worry about using my minutes on my 35 cent a minute plan to
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Wireless
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Life has become much easier with the help of the Digital world. We can access almost anything at home.
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Digital Life
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I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched
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Wireless
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My work ID doesn't have a logo so they won't accept it. What other proof can I provide?
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Wireless
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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