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(222802)
Poor signal!

Only getting one signal bar on my new iPhone 14 Pro Max. I've tried everything to fix it, to no avail.  Sometimes I lose the signal entirely and it reverts to SOS mode only.  My two-factor authentication codes take way to long to arrive, and sometimes I have to turn the phone off and back

Questions

1.6K

19

0

Beware overbills and false quotes

I have been overbilled for the past 9 months (since August 2023). I have contacted them at least 4-5 times via phone and chat. It turns out that they initially quoted false information for what I would be billed (don't know if it was an honest mistake or intentionally deceptive). They didn't care a

Questions

2

0

0

Accepted Solution

My (outbound) texts are being blocked on AT&Ts network

To recruit donors to an upcomming blood drive in my community, I sent about 150 texts from my personal cell phone to previous donors, who had provided their phone numbers at previous drives (in my community). The texts were all identical (a fact I later learned was a very bad idea). I don't know w

Questions

32

5

0

How can I keep att prepaid number and change from prepaid plan to regular att phone plan

Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor

Questions

12

3

0

Received unlock code, but my phone is not giving me a notification to enter the code in

I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead

Questions

7

0

0

Overseas (China) phone usage

I was told that I'm not eligible for an international phone plan for our trip to China, but that I can receive text messages (to get 1 time passcodes) @ .50 each. Will I really be charged for every text message received while I'm there, including spam, etc? We only need texts to get the passcodes. W

Questions

16

5

0

My account was banned and my reply deleted... No reason why

My account was banned and my question/answer was deleted.  I posted the solution on how gold star families can get the military discount.  It says to contact an administrator on the login page, but no contact button. Can an administrator please contact me?  [email scrubbed]

Questions

8

0

0

ATT screen protector lifetime replacement guarantee

My family purchased four (4) of the AT&T screen protectors when we bought our four phones because we were told that AT&T would replace them for free if we purchased them with our new phones. They were $40 each when we purchased them. Today my daughter and I went in to claim replacement scree

Questions

2.4K

11

Call log question

Does anybody know what the symbols mean on a call log? It says email to mobile, but there’s no number and no email only these symbols. it has a picture of a telephone and @  05/06/2024 06:51:49 PM @

Questions

14

1

0

Accepted Solution

When to add International Travel Add-on

I will be traveling next month and will be in England and Dublin from the 6th to the 12th. Would I be ok to add the travel add-on before we leave on the 5th? We will be in London on the 6th and will be leaving Dublin on the 12th. My phone is an AT&T Samsung S20FE if that matters. I'm just worrie

Questions

597

11

0

Be the first to reply

(7)
Beware overbills and false quotes

I have been overbilled for the past 9 months (since August 2023). I have contacted them at least 4-5 times via phone and chat. It turns out that they initially quoted false information for what I would be billed (don't know if it was an honest mistake or intentionally deceptive). They didn't care a

Questions

2

0

0

Received unlock code, but my phone is not giving me a notification to enter the code in

I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead

Questions

7

0

0

My account was banned and my reply deleted... No reason why

My account was banned and my question/answer was deleted.  I posted the solution on how gold star families can get the military discount.  It says to contact an administrator on the login page, but no contact button. Can an administrator please contact me?  [email scrubbed]

Questions

8

0

0

Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Questions

24

0

0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

40

0

0

Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Questions

42

0

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Trending Accepted Solutions

(37)

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

250

21

0

Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Questions

151

1

0

Accepted Solution

Official Solution

I want to add Rita A. On my account from a t and t

I need to add her on the account (Edited to remove personal information)

Questions

73

3

0

Accepted Solution

Official Solution

Same day upgrade?

If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible

Questions

62

2

0

Accepted Solution

Android update LGV60

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.

Questions

62

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