AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
I have an iPhone I want to pay off the installment bill to unlock the phone. I don't have the at&t account and phone number connected to the device. How do I pay off the bill as to unlock my phone?
Questions
•
Phones & Devices
7
1
0
Accepted Solution
Official Solution
Hi all. I just purchased a prepaid card. When registering the IMEI, I’m asked to add a ZIP code. The thing is that I’m living overseas so I don’t have a permanent address in the US. What ZIP code would you recommend me to add and what’s the actual purpose of asking for a ZIP code? Can it be easily c
Questions
•
AT&T PREPAID
4.9K
4
0
I am trying to find out what the promotion was to add a new line and purchase a new iPhone 14, from around November 12?
Questions
•
Wireless Account & Billing
35
4
0
When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my
Questions
•
Wireless Account & Billing
46
11
0
The money is in my account I payed it with the same card on file for auto pay but my phone is not working
Questions
•
AT&T PREPAID
7
1
0
Accepted Solution
Official Solution
I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.
Questions
•
Features & Services
112
10
0
I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist
Questions
•
AT&T PREPAID
5
0
0
I have a Galaxy A03s that I accidently Google locked myself out of. When I draw an L on screen or even the backwards L the TalkBack lady that speaks says "stop" how do I enter TalkBack settings if she won't allow it. Please really need the help here. Phone has been useless ever since.
Questions
•
Phones & Devices
2.6K
7
0
I?ve been trying to create a user id and password but it keeps telling me my info is invalid
Questions
•
Wireless Account & Billing
11
1
0
I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo
Questions
•
Phones & Devices
48
12
0
I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist
Questions
•
AT&T PREPAID
5
0
0
I have a Samsung Galaxy S9, and the entire time I've owned the phone, Advanced Messaging has been turned on. I can't believe I didn't notice until now, but it's not really working. The whole read receipts thing just doesn't work, although, again, it is enabled. How can this be fixed?
Questions
•
Features & Services
7
0
0
Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
Questions
•
Phones & Devices
25
0
0
Closed
After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad. CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w
Questions
•
Features & Services
27
0
0
Should I put my DL number into activearmor?
Questions
•
Features & Services
26
0
0
Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM?
Questions
•
Features & Services
21
0
0
Accepted Solution
Official Solution
I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.
Questions
•
Features & Services
112
10
0
Accepted Solution
Official Solution
Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges
Questions
•
Wireless Account & Billing
105
5
0
Accepted Solution
Official Solution
I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today
Questions
•
AT&T PREPAID
69
2
0
Accepted Solution
Official Solution
My phone sends all calls straight to voicemail
Questions
•
AT&T PREPAID
55
3
0
Accepted Solution
My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526
Questions
•
Phones & Devices
55
8
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.