Account & Usage

My provider was Mint Mobile and I got AT&T prepaid USIM to transfer to AT&T. When I tried to activate it I got the message that "loos like we hit a snag and can't complete your request right now. try again later. Error Code : SSACT-519. I think it should go completing pay my plan. However i

Need help activating card

I tried to make a payment with my debit card, but it said that "We are currently experiencing an issue processing payments. Please try your request again later. No other services are impacted." So what should I do next to active my prepaid plan? I have already tried what you said on this page http

Cancel service due to owner's death

Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa

U tell me (Edited to remove personal information)

Can't active prepaid sim without paying for a plan, and I've already gotten a prepaid fastcard.

Purchased a sim for the 12 month 16gb prepaid service, used the port my number current number in option. Received the SIM card today.  Online activation says the number is ported and everything is good to go, and that I just have to create the myATT account.  I've tried to create this acc

I left AT&T prepaid a few months ago and lost access to my online account. How can I view my call/text logs from the time I had my account open? I have called numerous different AT&T numbers, including the store in my area and have had no luck with an answer.

I have a new prepaid sim that I ordered from the AT&T prepaid website. I requested to port my current number to it. The number shows correctly on the shipping paperwork I received. I placed the sim in my phone to activate it, but I cannot complete activation, and I cannot set up my online accoun