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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

4.9K

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Balance on an Account in the Multi-line Family, Not Account Owner

I added my husband's plan to my account, but he already had a $35 credit on his account. I'd like to be able to use it toward our plans, but I don't s

Questions

5

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My AT&T prepaid account got disconnected for unknown reason

I have been oversea for about five months where my AT&T prepaid account could not be used here. When I recently tried to login into my prepaid acc

 posted 

6 days ago

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Last response by 

sandblaster 

6 days ago

Questions

12

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Prepaid Go Phone Info

Is there anyway an employee can send me an email of my account information along with my name on it. (Name, number, billing address, date, company log

 posted 

6 days ago

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Last response by 

sandblaster 

6 days ago

Questions

5

1

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Accepted Solution

Official Solution

Why was my unlock request denied?

I submitted an unlock request and confirmed over the phone that I met the criteria for ATT prepaid of using the device for 6 months on the network. I

 posted 

2 years ago

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Last response by 

kdfederer 

6 days ago

Questions

1.5K

4

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Number

How do I change my number on my prepaid plan for a note10+

 posted 

6 days ago

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Last response by 

sandblaster 

6 days ago

Questions

5

1

0

Prepaid Phone Number Cancelled???

Hi, I think my prepaid phone number got cancelled. I am wondering how do I reactivate it since I am abroad right now, but is planning to go back to th

 posted 

6 days ago

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Last response by 

sandblaster 

6 days ago

Questions

8

1

0

Accepted Solution

Official Solution

My prepaid card pin is not working. Just got it.

My att prepaid phone is brand new. I bought an airtime card with it but it says the card has already been used. Im really disappointed that i spent 65

 posted 

2 years ago

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Last response by 

Madiallen22152020 

7 days ago

Questions

434

2

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Issues regarding Prepaid Card activation

I just bought a 50/month plan on 17th Oct, with the online deal of paying 300 at a time. Today I received the SIM card, and followed the instructions

Questions

5

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number already in use

Someone just called me and said they had the same number. that they've had it for about a year. I just got this one about a month ago. What do I ne

 posted 

7 days ago

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Last response by 

Juniper 

7 days ago

Questions

9

2

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Trying to make payment.

The prepaid site gives me an error message when I go to make payment and enroll in auto pay.... Basically they're having issues processing payments ri

 posted 

12 days ago

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Last response by 

ATTHelp 

7 days ago

Questions

10

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