Account & Usage

I’m disheartened by how much we pay for internet. My area only offers 25/5 plan. So 25 Mbps and 5 devices max. We pay $55 per month for this service. The letter I received from AT&T states several options, the lowest being, “300 Mbps equal upload and download speed… $55/month (plus taxes).”

I bought a phone from a friend and am trying to set it up for use

Trying to find my account number

Yesterday my Bellsouth account wanted me to enter my password to login, although I never logged out and the password should have been there. When I try to login, the screen goes to a login screen and offers two accounts. An ATT account and a very old, closed Directv account. I select the ATT account

I have had ATT&T for years, same email address. I have used it on my phone for years.  Recently, I have noticed that I type up a mail, and send it and it completely disappears.  The email is not in Drafts, not in Sent box, and never sent.  My recipients are NOT getting these mail

Idk if anybody else has this problem but on my laptop it’ll tell me there’s no connection when I connect to my wifi (it doesn’t show me the signal bars just the globe and say no internet) but allow me to use my pc/search etc like I regularly would with a connection and on my Xbox it’ll connect but t

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi