
Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
5.1K
All
Questions
Blog
Very Poor Customer Service
I have tried 6 times to purchase online a prepaid cell phone and 6 times have received a cancelation email. I also personally visited 5 AT&T store
Questions
33
4
0
Accepted Solution
Official Solution
Renew prepaid service before the due date
I have a prepaid plan and I used my high-speed data. Now I want to renew the plan so the counter for the high-speed data will reset. From other to
Questions
48
4
0
Pre-paid card for refund
I cancelled my wireless home phone and had a credit on my account. I requested the credit and was sent a pre-paid card with my account balance loaded
Questions
3.5K
8
0
Accepted Solution
Official Solution
Plan code for the At&t $30 plan
What is the 2 digit plan code that is used for the new $30 plan with unlimited talk/text and 5gb of data? One would use this code with the dialer t
Questions
47
6
0
Autopay amount was deducted for international calls and plan didn't renew
I have an Autopay for my $50/month prepaid plan. I also manually recharge $15 long distance calling every month. Suddenly one day, my wireless number
Questions
15
3
0
prepaid activation
I ordered at&t prepaid sim card. I inserted the sim card like the instruction says. It says to wait a few minutes and make a test call. But I was
Questions
22
1
0
Can't use mobile data after renewing the data plan
I have been using 300 USD yearly prepaid plan for a year and just renewed for the second year on Samsung Galaxy S10+. The service was fine until I suc
Questions
25
1
0
Sign-in to network on AT&T prepaid
I have a samsung S8 phone and have a AT&T prepaid account. Since about 3-4 days i am unable to use mobile data and when i switch off wifi and switch o
Questions
481
2
0
Can't create AT&T prepaid account.
I'm trying to create an AT&T prepaid account but whenever I click on new user it takes me to a request password screen.
Questions
14
0
0
virtual prepaid minutes
i have attempted to recharge virtual prepaid minutes multiple times; the charges show pending on my credit card, the website and the 800number will no
Questions
13
4
0