Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

6.6K

(6511)
Account number

Please tell me. What is my account Number in my prepaid At&t account. I need that information. Thanks

Questions

37

2

0

GA207 Error: IMEI not recognized.

I recently acquired an LG Phoenix 4 phone from a friend without a SIM card. I couldn't find another SIM card by itself so I bought a new phone and took its SIM card out and put it in my LG. I tried activating it through my LG and I kept getting that GA207 error message, telling me that it doesn't re

Questions

81

1

0

Help

Help with my att prepaid account number

Questions

20

2

0

No service after paying my bill

I made a prepaid payment in full, even receiving text confirmation saying it all set. Later that same day I stopped getting cell service. I’m trying to understand what the issue is.

Questions

67

6

0

New to att prepaid, says my information is invalid

I signed up for att prepaid, got the sim card, put it in my phone. I followed the steps, signed it to activate it. It said it was already activated and I needed to continue to get it on my phone. I click continue, and it wants me to enter my number and a pin. I don't have a pin yet, so I click ne

Questions

41

2

0

Double data for a year $300 plan

I've transferred my phone number and signed up for $300 for 12 months plan as soon as I saw Double data for a year promotion (16Gb/month). The transfer was successful , but when I login to prepaid account I see the I only have 8Gb of data remaining. Anyone else experienced this?

Questions

50

1

0

Accepted Solution

Official Solution

New $300 annul plan

I am currently with Mint Mobile and I am going to transfer to the new AT&T PREPAID 16GB 12-month plan.    I have heard a lot of negative experiences to port in numbers to AT&T prepaid. Is there anybody who can share your latest experience in porting in to AT&T prepai

Questions

81

6

0

Accepted Solution

Charged for making calls I did not make to a non valid phone number 1CODE94183566

I have the two dollar daily plan. I am charged daily for a call/text that I did not make to 1CODE94183566 and no one from ATT Tech. support can fix it. Has anyone had this problem and how did it get resolved? Can someone from ATT help to stop the charges?

Questions

27

1

0

Accepted Solution

Official Solution

prepaid account access

Good day! I have prepaid account and I am abroad now. I don't get text messages, I cannot sign in, my password doesn't work, I haven't access to my bank (don't get confirmation codes), and I cannot pay any bills. I am in isolation. How can i ask att&t change my plan for getting messages? Their p

Questions

30

2

0

Number

I want to change my att prepaid phone number

Questions

24

1

0

Prepaid phone on auto-pay stops working when new billing cycle starts

I have a prepaid plan, along with 4 other phones (husband and kids).  We've had it for years on auto-pay.  The payment is taken out of my bank account and paid to AT&T on time.  My AT&T account shows it was paid and my balance as "$0.00".  But on the day it renews we los

Questions

27

4

0

Accepted Solution

Official Solution

Prepaid account number

Does prepaid have an account number

Questions

42

1

0

Need help?

Pinned posts

Most recent

View More

Enjoy 16GB of high-speed data for $25/mo.
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.