Skip to main content
AT&T Community Forums
Announcements
Protect your device against loss, theft, damage and get expert technical support. Open Enrollment Ends 3/31/21.
Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

5.2K

J
Prepaid card not working

I bought a $50 prepaid card to add to my phone but its not work?

Questions

8

1

0

Cellular data network for prepaid not working

Hi, I just had my prepaid plan renewed and my data is not available. My account showed that I have 15G of data left and I don't have any due balance.

 posted 

5 days ago

 • 

Last response by 

ATTHelp 

4 days ago

Questions

15

1

0

issue with resuming prepaid service

I called to resume prepaid with my phone number after several months of disuse; I was told by the operator that the number was no longer available. Ho

 posted 

4 days ago

 • 

Last response by 

b00m23 

4 days ago

Questions

15

2

0

A new phone number

My phone has been off for a few months and I no longer have the phone number is there a way I can get a new one ?

 posted 

5 days ago

 • 

Last response by 

ATTHelp 

4 days ago

Questions

11

2

0

Accepted Solution

data usage totals

How to get a total data used figure for a month.

 posted 

4 days ago

 • 

Last response by 

gngross 

4 days ago

Questions

15

6

0

Cant make a payment

Cant make a payment due to order in collection?

 posted 

5 days ago

 • 

Last response by 

sandblaster 

5 days ago

Questions

14

2

0

prepaid no service

I just activated att prepaid on an iPhone SE. I have no service.  I cannot make calls or text

 posted 

6 days ago

 • 

Last response by 

sandblaster 

6 days ago

Questions

10

1

0

Accepted Solution

Official Solution

How do I add lines to my account

I have a prepaid account and want to add two lines

 posted 

7 days ago

 • 

Last response by 

sandblaster 

7 days ago

Questions

161

2

0

Official Solution

Prepaid plan payment

I paid my prepaid account on another number on my plan but it still shows make payment but account balance is 0$

 posted 

6 days ago

 • 

Last response by 

Tiffany8581 

6 days ago

Questions

11

2

0

1CODE96863 is what shows under calling number???

When I look at the call history online for my prepaid at&t phone certain incoming text messages will show a number the word CODE then 5 numbers f

 posted 

9 days ago

 • 

Last response by 

ATTHelp 

6 days ago

Questions

12

1

0

Get started...

Ask a new question

Pinned posts