Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
Automated customer service system doesn't recognize payment on prepaid account
I prepaid three months' service yesterday. The payment posted to my prepaid account, is visible when I pull the account up online, and I can make and
prepaid sim card purchased how do I activate
I purchased a prepaid sim card for AT&T at target. How do I setup a prepaid account and use this sim card?
Calls going straight to voicemail
All incoming calls are going straight to voicemail. I have checked all my settings and do not disturb is off.
Prior to COVID-19, I was on a $30 per month plan, which was $25 with the auto-pay feature. When AT & T offered the temporary support plan of $15 per m
Change or Cancel my plan from abroad
I am an AT&T prepaid customer that just travelled abroad and will be outside the US for another few months. I wanted to change my plan to a pay per mi
Mobile hot spot data usage
Limiting certain phones from using
Unlock phone request
Changed carriers, number was changed to new carrier and process couldn't finalize because phone was locked. Tried to unlock phone through unlockdevice
Plus account balance
I have an extra $50 account balance. What can I use it for?
Changing pre-paid number: how much choice?
I plan to change my pre-paid cell number. Whether I go through an AT&T customer service rep or do it myself via the automated voice system, how much c
For some reason I can’t log into my account to set up a payment. It says that my phone isn’t in the system. My payments are up to date and my next pay