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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Discontinue my autopay while outside US

Good day,   please help me discontinue my autopay services since I cannot access the SIM card cause I’m outside US

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Accepted Solution

Official Solution

Cancel AutoPay from my Prepaid Plan from abroad

Hello, I left the US due to the coronavirus Emergency and I'm now abroad. Have tried to cancel AutoPay from my prepaid plan (which I don't need anymor

 posted 

2 months ago

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Last response by 

a day ago

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36

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Accepted Solution

remotely delete a text from a prepaid phone

I purchased a prepaid phone for a lady friend of mine and she lives out of town.  Is there anyway to delete a text message on the phone from from my c

 posted 

6 days ago

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Last response by 

2 days ago

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17

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Can't Finish Setup; I have no phone number

I turned it on, but after that NOTHING went like the Quick Start guide said it would. Instead of the setup/activation app initializing, I was asked to

 posted 

2 days ago

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Last response by 

2 days ago

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6

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prepaid

hi I was using att&t prepaid for 2 past months (Edited to remove personal information). Now I am trying to login to the portal and get my bills. But a

 posted 

3 days ago

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Last response by 

2 days ago

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14

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About resetting the password

I forget my password, but I have already left the U.S.. Therefore, I cannot receive the text to reset the password.

 posted 

3 days ago

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Last response by 

3 days ago

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5

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I accidentally changed my number

I changed my phone number the other day & I’m realizing I changed the wrong number. I really need this number back I see it has not been reassigned ho

 posted 

4 days ago

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Last response by 

3 days ago

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9

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Multi-line & Autopay discounts Question

Hi, my family and I have been on a muilti-line for a while and had no issues until June. We're 3 lines, plans are $35, $50, $35 /month. We have autopa

 posted 

3 days ago

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Last response by 

3 days ago

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22

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Add reserve money to account now

Is there not a way I can take the money in my account and instead of waiting out the whole month just start my new month whenever I want to

 posted 

3 days ago

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Last response by 

3 days ago

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8

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Billing

I need to know if I can get a bill mailed or emailed to me with my account number my name and address and the logo on it why my brother can call me be

 posted 

3 days ago

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Last response by 

3 days ago

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8

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