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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Need to replace an old prepaid phone - how do I keep my phone number and prepaid balances?

Hello, I need to replace an old prepaid phone. I would like to be able to keep my phone number and prepaid balances. Please help.

Questions

23

3

0

Att prepaid - unable to access “account info and preferences”

Whenever I click on Account Info & Preferences. It said “An error occurred while processing your request. Please try again later.” I am using att

 posted 

4 days ago

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Last response by 

VivianJ 

4 days ago

Questions

16

2

0

ATT PAYMENTS

Yesterday I paid my prepaid plan 3 times on att website, the page told me 3 times that the payment had been rejected by my bank, but to my surprise, t

 posted 

4 days ago

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Last response by 

sandblaster 

4 days ago

Questions

15

1

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Can someone request my information on my phone and have it sent thru my data to retrieve it?

I have data sent off my phone when I got to my history on my account. My boyfriend is is always trying to see who I’m texting so is it possible it is

 posted 

4 days ago

 • 

Last response by 

Greggsmithj 

4 days ago

Questions

14

2

0

Couldn't verify this order really came from you

So I've been trying to order service (just SIM cards with a prepaid 'plan') so that it's ready when I arrive in the US and I don't have to visit a sto

Questions

5

0

0

Order without a current US phone number

I've been living overseas for a couple years and no longer have a US phone number. As we're returning, I'm trying to order an AT&T SIM card/plan t

 posted 

5 days ago

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Last response by 

Quimax 

5 days ago

Questions

14

4

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Prepay account cacelled

Prepay hotspot Cacelled by accident and now can sign into my account to reactivate

 posted 

6 days ago

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Last response by 

Constructive 

6 days ago

Questions

12

1

0

Why did my bill go up

I've been paying $99 on my prepaid bill since I started it and now my bill is $116 and says my balance is $140 why did my bill go up?

 posted 

6 days ago

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Last response by 

lizdance40 

6 days ago

Questions

19

1

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prepaid card

I want it not to be blocked for using this number in my bank account and other applications I use. I will come to America in March. When will my card

 posted 

8 days ago

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Last response by 

lizdance40 

6 days ago

Questions

19

2

0

Accepted Solution

Official Solution

Hotspot

I have the $60 unlimited plan with an at&t prepaid phone. My phone lets me enable my hotspot & share to other devices but when I try to use th

 posted 

3 months ago

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Last response by 

abby231 

7 days ago

Questions

71

5

0

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