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AT&T Fiber Account

AT&T Fiber Account

Tips on managing your Internet with AT&T Fiber account.

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Routing issue to game server - World of Tanks

I am having major issues routing to the game server for World of Tanks in Chicago - wotna3.login.wargaming.net (IP 92.223.56.20) The game is rubber banding like mad and is unplayable. others are not having an issue. Traces are below.  Tracing route to wotna3.login.wargaming.net [92.223.56.20

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Why cant I get Att access if I have fiber

Approved for Att Access but not allowed cause we have fiber

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DATA LOSS FOR 48+ HOURS

bad data loss for 48+  hours now .  my primary game i play world of tanks is nearly unplayable with the large amount of data loss in the last 2-3 days.  per ping plotter data loss begins 7 hops   from my home  at 12.122.85.233 gar25.dlstx.ip.att.net   27% pa

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Somebody 'shadowing' my network credentials

After close monitoring of my router's behavior - here is my observation 1. My laptop does not have an Ethernet Port - so connection is only thru wi-fi 2. There is a lag between my changing the network name / password and it showing up in available networks 3. My earlier network name persisted even a

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Automatic payment with split payment method

At my company I am reimbursed for a specific amount on my Internet bill. I have two payment methods stored on my account. I charge $50 toward my corporate credit card and then the remaining balance toward my personal card. I tried setting up automatic billing in the past but they will only charge th

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AT&T cut power line now my AC compressor won’t cool. Can I get reimbursed if the AC guy says it was power related

The AT&T fiber guys cut the FPL line and 84 people were without power for 6 hours. Now my AC won’t cool the house below 84 and the outside compressor sounds different than it usually does. Calling my AC guy to come look at this but for sure it is related to the power loss. Any way I can get rei

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Deceiving Billing Practices

I am confused how how AT&T quotes it's billing.  In December, I upgraded from Spectrum to AT&T fiber, a great upgrade as fiber is great & reliable product. Given I am an existing AT&T customer with an unlimited and and would have auto-pay, I was quoted at $60 a month. I agreed and an agent came nex

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ATT 2Factor to non-existant phone for login

I recently moved all my phone lines out of my fiber account to another provider, because 3 months after setting up autopay from my back account and going paperless, I was still being charged the full price without discount and when I inquired ATT said, cancel Autopay and re-apply and in 2-3 months t

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Promotion on an order not being honored

I have a promotion for an extra $20.00 off internet per month for 12 months for bundling with my wireless service. I have spoken to multiple people including a manager in the loyalty department telling me the promotion does not exist, and I was told today to just ignore it because it is a typo. &nb

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AARP discount

Is the AARP discount for cell phone only or is it available for Internet only customers?

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Outbound port tcp/25 blocked on ATT Business Fiber with static IP block

We are a new ATT Business Fiber customer; we run servers which serve customers around the world and require to be able to send outbound email via SMTP on port 25 from the static IP addresses we have (paid for) as part of the service. All outbound connect attempts on port 25 time out. Searching the

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