AT&T Fiber Account

I need to speak with a supervisor regarding my miserable experience with my newly installed fiber internet. My account was canceled and by a ATT rep that does door to door sales because of the new area availability. I originally ordered online until this said rep called me and said that my order did

When I moved to my apartment in June 2022 I arranged for my router to be delivered on the day of my arrival - instead, AT&T decided to send it a week earlier than I specified and it was, of course, stolen. After being without internet for the first two weeks (I called and got a replacement route

I was due $500 in rebates for signing up over a year ago, online, for fiber internet. There was a glitch on the website that chat couldn't fix. So I had to call in and it took some time and multiple customer service and techs to get m signed up for a fiber line. I still can't properly login, so I ha

Greetings, I've recently moved into a new community of new Contruction of 55 homes located in Sacramento, CA area. Was excited to learn that there was AT&T fiber available across the street, but when I attempted to sign up for Internet, I was surprised that all that was available was DSL! and o

Is ATT blocking outbound SMTP for onsite Exchange email servers?

Hello, I have spent over 8 hours over the past two days on the phone with customer support attempting to change my address. The address that you have on file for me is wrong. My actual and correct address is something different. Because I actively have service at at the correct address, the

Hello, I have been with Comcast Business for years. I just switched to AT&T Fiber and have moved everything over fine but I am having issues with my mail server. No email can be sent out or received.  For SMPT I am using port 25 and 587 as alternate.  For Pop - port 110. I have t

I set up my internet today, my smart home app is all set up, and yet every so often when I try to browse certain websites (seems like .org seems to be a culprit), I get a pop-up telling me I need to register my account or download the smart home app.If I click continue, it has me enter my account nu

What is causing this outage? If it internet is coming offline due to preplanned construction work we should be notified in advance

I received a notification my reward expires in 3 days but I cannot claim it. Reward center chat is broken.  The phone number for the reward center is experiencing technical difficulties.  What do I do?