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AT&T Fiber Account

AT&T Fiber Account

Tips on managing your Internet with AT&T Fiber account.

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No One Is Listening to Me

For weeks I have been trying to get a hold of someone to explain that I do not have my old internet router available to send back. I gave it to the technician when they set up my internet and they said they would bring it back for me. After weeks of constant phone calls about returning my router

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One Year Later. Still No MFA Option for my AT&T Logon

It's been a year since I subscribed to AT&T fiber Internet and there is still no way to secure my account with MFA. Today, I got an email that some miscreant tried to do a 'forgot password' on my username.  I appeal to AT&T to add this feature so we can better secure our myAT&T log

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AT&T Internet Keeps Dropping

My internet drops out almost daily now. Is it not possible to get in contact with an actual person?  I don't get it.  It seems like it would be easier for me to just switch to a different provider than try to fix the AT&T connection. I have had an AT&T fiber internet connection

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POE camera keeps dropping since installing smart home manager. How do I turn off smart home manager?

I have a FOSCAM security camera connected via ethernet cable to my router. The router was changed about two months ago and now is a BGW210. Around the same time, I installed the Smart Home Manager. Since then,  the camera randomly drops off the system anywhere from minutes to a few hours after

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Router will not connect after power outage

Router will not connect after power outage. it just clicks I have powered down, reset and repeated several times without any aucceas please help

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AT&T Active Armor Advanced Internet Security will not activate

I signed up for AT&T Active Armor Advanced Internet Security for $7.00/month. However, I have been unable to get it activated, now 4 weeks later. However, AT&T is billing me for it! Every time I go into the Smart Home Manager app and click on Active Armor and it says "Activating AT&T Act

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How to change my gateway password

Is on the at&t password that's on the back of the modem. How can I personalize it

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AT&T Active Armor Advanced Internet Security will not activate

AT&T Active Armor Advanced Internet Security will not activate. 2 months now and multiple calls with no resolution. Being charged for a feature that doesn’t work- worst of all I have no parental controls in a house of teenagers. I can’t even schedule devices or create profiles anymore since upgr

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2 months of advanced active armour is this

it will never load into smart home app- this is what I’m dealing with for 2 months now and numerous failed tech support trouble shooting

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Stolen reward card for early termination fee ($100)

I had not received the gift card for $100 early termination fee when i moved from Xfinity to ATT. ATT claims that the card was mailed and was activated and used. I never received the card. They said they mailed it on 9/2 and it was activated on 9/22 and used few days later. I spent an hour discussin

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Can't sign into ATT / Yahoo E-mail - know pasword but keeps getting care code 203.2 [FL001]

My ATT account has been getting hacked for the last 2 weeks (again - not the first time) - there is no way to enable 2FA so no way to really secure the accounts but that's another topic. I've been resetting the e-mail password and they seem to get access to the new password within hours - done it

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 • Email

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Equipment

Uverse phone relayed to the bridge of a genie

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 • Home Phone

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You may not believe this one ?

upgraded my iphone X to a Galaxy S22, after 5 days I decided to return S22, and just keep iphone X, Rep on phone said box it up send it back, I was never offered to exchange the S22 for something else, (I keep all conversations transcribed/downloaded) then re-activated my iphone X, a few days later

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 • Wireless

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Customer Service

When shopping for internet I wanted I wanted to make my home internet package was deleivered to the correct location. I spoke in the chat with an agent and specified many times I wanted my package shipped to a specific address and lord beholds she somehow ships it to the address I specified not to.

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 • Internet

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Restricted calls (phone numbers)

Calls from a county jail goes directly to voicemail. Does not ring on my end. How do I stop this?

Questions

 • Wireless

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Email read confirmation

Is the email read/delivered confirmation still available? I can't seem to find information about it anywhere.

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 • Email

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.1K

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

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 • Email

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