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AT&T cut power line now my AC compressor won’t cool. Can I get reimbursed if the AC guy says it was power related
The AT&T fiber guys cut the FPL line and 84 people were without power for 6 hours. Now my AC won’t cool the house below 84 and the outside compressor sounds different than it usually does. Calling my AC guy to come look at this but for sure it is related to the power loss. Any way I can get reimbursed from AT&T.
ATTHelp
Community Support
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232.1K Messages
15 days ago
Hi @J2hershey! Thank you for reaching out to us! We hear you, and are happy to guide you.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page - https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums!
Nate, AT&T Community Specialist.
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skeeterintexas
ACE - Expert
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27.8K Messages
15 days ago
Property damage claims are handled by Sedgwick.
Call CS and say “damage claim” when prompted.
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