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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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Good Customer Service Is Key

To be successful, customer service has to be first!

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6 years ago

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Last response by 

6 years ago

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Escalation department or top tier customer service management info request, please!

I have a huge issue!  I returned a device we ordered and for some unknown reason, not only was my returned device cancelled, my husband's active line

 posted 

6 years ago

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Last response by 

6 years ago

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discriminating att corporate store

I want to share with everyone about an att corporate store that the store manager discriminate customers that don't speak english.My mom went to att C

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6 years ago

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Last response by 

6 years ago

Lied to by an AT&T employee ?

At&t SUCKS!!!! I was quoted a certain price by an employee by the name of Esther!! To make a long story short...had my cell number ported to them

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6 years ago

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Last response by 

6 years ago

View phone records

View phone records

 posted 

6 years ago

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Last response by 

6 years ago

where do I get real answers

I have been calling customer support for over 1 year asking about why last Feb. 2013 I lost cellular service at my house and it has not been restored.

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6 years ago

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Last response by 

4 years ago

Att corporate store won't help cancel service

I want to make a complaint about att store my mom went to yesterday, 6/19/2014. My mom went to an att corporate store in flushing, queens, new york, a

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6 years ago

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Last response by 

6 years ago

Was sent the wrong iPhone 5 case, asked if I wanted to be transferred to the Cancellation Department

I tried purchasing 3 otterbox armor cases 2 days ago and was sent the wrong cases (Otterbox Defender).  When I tried to resolve the issue (was on the

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6 years ago

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Last response by 

6 years ago

Online Order Cancelled? It seems like AT&T is playing with customers thru their prices..

I have had NOTHING but issues with AT&T wireless since responding to a promotional mailer.  I have had countless CSR contacts (actually, I have a deta

Live in Greece and I want the Amazon Smartphone with an AT&T plan

Hello!I currently live in Athens,Greece, but I shop a lot from Amazon. So I was very impressed with their first smartphone! I would also like to make

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6 years ago

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Last response by 

6 years ago

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