Wireless Account & Billing

My personal info has been exposed due to your lack of security. You then raise the price for my service, and today I get an email saying "We haven't heard from you lately and noticed it’s been a while since you've opened your emails. We want to make sure we have the correct information on your acco

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

I am currently on my parents cell phone plan and would like to start my own cell phone plan and get a new iPhone. But not sure how to do it with transferring my number and phone info to new phone and plan

Dear Sir or Madam , I switched to AT&T from Xfinity mobile 12/23. And my experience has been horrendous. the agent at the store told me to join First Net since I work at George Washington University Hospital. I uploaded many documents and my bill is still outrageously high. once I am

Hi, all! I purchased a new iphone 14 Pro Max and two brand new Gen 8 apple watches in December of 2022. I didn't purchase insurance because I have never broken a device, so I didn't believe that I would need it. In May of 2023, I was in a domestic situation resulting in one of my apple watches and m

There are more clinical roles in the medical field than just nurses and physicians. These are diagnostic roles that are critical in detecting life threatening illnesses and saving your life. These unsung heroes are cardiac and radiology imaging/lab/pharmacy techs and more. We scrub in with the cardi

Feeling a little foolish, hopefully I wasn’t scammed. Received a call unknown number with a speech about retaining customers that are loyal because they’ve lost a lot of customers. Every interaction I had with the person on the phone seemed legitimate as the texts that I was sent came from AT&T

So it says i get the best deal if i sign up within 2 days of starting my free trial. My question is, if i sign up now, does it start at the end of my 3 months?

My son enlisted in the Marines. The day before he left he went into the local AT&T store and told hime he was going to bootcamp for thirteen weeks and wanted to cancel his service. After 13 weeks of bootcamp he returned home and went to the store again to reactivate his phone, only to discover the s

Called on Thursday to pay off two of our seven lines and unlock the phones. Our family members are going abroad and wanted to switch to another provider. We would still have five remaining phone lines and two internet accounts. The guy with a heavy accent took the payment, told us to create a new P

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou

Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?

Increase in Wireless Services

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in

Hi everyone, I switched 2 lines over to AT&T in January 2023 and got a free iPhone 14 Pro (36 months of credits) for trading in an iPhone 12. Last week I switched over my personal wireless account to a newly created business account and paid off the iPhone 14 Pro. When trying to unlock online,

Hi, all! I purchased a new iphone 14 Pro Max and two brand new Gen 8 apple watches in December of 2022. I didn't purchase insurance because I have never broken a device, so I didn't believe that I would need it. In May of 2023, I was in a domestic situation resulting in one of my apple watches and m