For the mom who gives us everything - Mother's Day gifts that connects us.
Wireless

Wireless

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(222796)
Call log question

Does anybody know what the symbols mean on a call log? It says email to mobile, but there’s no number and no email only these symbols. it has a picture of a telephone and @  05/06/2024 06:51:49 PM @

Questions

6

0

0

Phone has factory reset and needs password to unlock

New Samsung A15 - In the process of setting up device and got locked out due to too many attempts in logging into Google. Did a factory reset and now it’s asking me for a password or use a Google password.  Where or who provides the password to unlock the phone?

Questions

10

1

0

AT&T not honoring promo

I called AT&T and talked with a representative and they stated that the promo offered at the start of my service would be honored and my past bills credited as soon as they received my trade in even though it was after the 30 days. After my tracking number showed delivered, I checked my next bil

Questions

715

6

0

Don't have EID in the iphone12

Hello, I am now a cricket user, and I want to transfer my number to ATT, but there are some issue with that, when they let me input the EID, I found I don't have that, I called Apple and they said since I bought this phone in a different version, not US version, so I don't have the EID. How to de

Questions

91

5

0

Accepted Solution

Samsung any year any galaxy device any condition promo

Just wanted to come here for some advice. I purchased a Galaxy fold 5 last month on the Samsung promo that was running for awhile (through the Samsung portal with my ATT account).  When I called to process my trade in (a galaxy S7) the rep told me I needed to mail it in.  I just received

Questions

2.6K

11

0

Complaint: Why is the company sending out disinformation about reasons for orders being cancelled.

Early February I ordered an AT&T cell booster -  from AT&T online  (myAT&T).  The order went through.   I had been anticipating it because the reception in my apartment is lousy, not sure why because people with sprint have no problem in my apartment.  &nbs

Questions

104

9

0

Cellular data failure localized to specific area

Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di

Questions

27

4

0

my flip phone says network not available

When I call the phone says network not available

Questions

20

2

0

Accepted Solution

Official Solution

avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

Questions

40

4

0

Cant activate my Galaxy watch, need some help please!

This is kind of a long post but bare with me as I think the context is needed So today I went to the AT&T store to change around some things. First, we switched the plan from a older family plan with a shared data bucket to both lines having unlimited data because we kept having overages. Second

Questions

12

1

0

Be the first to reply

(5)
Call log question

Does anybody know what the symbols mean on a call log? It says email to mobile, but there’s no number and no email only these symbols. it has a picture of a telephone and @  05/06/2024 06:51:49 PM @

Questions

6

0

0

Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Questions

24

0

0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

40

0

0

Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Questions

42

0

0

Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

Questions

29

0

0

Trending Accepted Solutions

(35)

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

245

21

0

Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Questions

149

1

0

Accepted Solution

Official Solution

I want to add Rita A. On my account from a t and t

I need to add her on the account (Edited to remove personal information)

Questions

72

3

0

Accepted Solution

Official Solution

Same day upgrade?

If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible

Questions

62

2

0

Accepted Solution

Android update LGV60

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.

Questions

61

9

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.