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Wireless

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Text Messages Not Going Through to AT&T Customers

My organization uses T-Mobile for our phone service and I am unable to send text messages to any AT&T customer. Why is that and how do I fix it?

Questions

5

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Locked from my Wireless Account - Cant pass fraud questions

ATT, your security verification questions are flawed. I have been through the verification process a dozen times and the security questions you are asking me are simple, but I consistently fail, which is insane as I have a valid drivers license, I am employed, I have good credit. Its your system tha

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13

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at&t cordless phone

at&t cordless phone caller cannot hear me talk I can hear them.

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13

2

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Bad service

Went to target to shop, I was approached by a sales agent named Tracy he offered a super deal, to exchange all my phones and close my T-Mobile account after paying off all of my phones and reducingmy bill in halp. In the transfer there was a mess he never ordered one of my phones and gave me the run

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11

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Credit never recieved

I signed up for AT&T wireless internet air back in February. At the time of signup, I was told that because I was also an AT&T wireless customer I would receive a $20 discount on my bill. I was told my first bill would not reflect this discount, but would be credited to a bill in the future.

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9

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2022 trade in promotion canceled

My trade-in promotion I've had on my account since 2022 has been canceled. I was told it's because I can not cancel any lines on my account even if the line is not on a promotional or has an installation. Where does it state that. I understand keeping the lines with the promotion active. However thi

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22

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Accepted Solution

Denied New Line and Installment Agreement through BestBuy; Easily Approved through AT&T

I am trying to purchase devices on new lines through an AT&T installment plan purchased at BestBuy. My first two phone purchases worked without issue, my third required an excessive down payment, and number four is completely denied.  My credit score is 800+ through all three reporting bur

Questions

34

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Usage details for calls and texts

I recently checked my usage details and all the calls made or received are not coming up. I call the same two people eveyday but they are not showing up in the usage details. Can someone please explain why this is happening.

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21

7

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Scam

Last month I received a call by AT&T Loyalty Department Rep: Steve George (833) 371-0072 ex S1015 (could be a reference code for Steve George). We were informed we were getting 40% off our bill for the next 24 month plus (1) free iPhone 15 ( 534GB).  The reason we were being compensated, A

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24

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Ported number out - Can I bring my number back to AT&T prepaid?

Had an AT&T prepaid account. Ported the number to Mint Mobile a few days ago and my prepaid account was closed. Can I come back to AT&T prepaid and keep my number? Mint Mobile has it now.

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7

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(5)
Text Messages Not Going Through to AT&T Customers

My organization uses T-Mobile for our phone service and I am unable to send text messages to any AT&T customer. Why is that and how do I fix it?

Questions

5

0

0

Credit never recieved

I signed up for AT&T wireless internet air back in February. At the time of signup, I was told that because I was also an AT&T wireless customer I would receive a $20 discount on my bill. I was told my first bill would not reflect this discount, but would be credited to a bill in the future.

Questions

9

0

0

Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

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26

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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43

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Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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Trending Accepted Solutions

(40)

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

290

21

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Accepted Solution

Official Solution

avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

Questions

202

9

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Official Solution

International Day Pass (IDP)-Calling Between IDP Countries

I have IDP setup on my phone. When I travel to Europe, and I am in Germany (an IDP country), can I call someone in Italy (also an IDP country) for no additional charge? I have an unlimited plan on my phone. Based on the Day Pass terms, it sounds like, when I am traveling, I can call any IDP country

Questions

113

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Accepted Solution

Amount owed

Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?

Questions

95

2

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Accepted Solution

Official Solution

Cancel Service

Cancel service due to owner's death

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72

3

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