Wireless

Does anybody know what the symbols mean on a call log? It says email to mobile, but there’s no number and no email only these symbols. it has a picture of a telephone and @  05/06/2024 06:51:49 PM @

Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor

I was told that I'm not eligible for an international phone plan for our trip to China, but that I can receive text messages (to get 1 time passcodes) @ .50 each. Will I really be charged for every text message received while I'm there, including spam, etc? We only need texts to get the passcodes. W

I will be traveling next month and will be in England and Dublin from the 6th to the 12th. Would I be ok to add the travel add-on before we leave on the 5th? We will be in London on the 6th and will be leaving Dublin on the 12th. My phone is an AT&T Samsung S20FE if that matters. I'm just worrie

My existing # was confirmed for transferring to AT&T pre-paid. I input my transfer PIN, IMEI, and paid $300 for 12 months of pre-paid service. AT&T assigned me a new #. My existing # is linked to my corporate work accounts and I have to keep it. The # AT&T assigned me wasn’t even on my p

I bought an iPhone to gift it to my mother for which I do not have any amount pending. Her SIM card carrier is currently locked. I request you to unlock her SIM card as soon as possible.

New Samsung A15 - In the process of setting up device and got locked out due to too many attempts in logging into Google. Did a factory reset and now it’s asking me for a password or use a Google password.  Where or who provides the password to unlock the phone?

I called AT&T and talked with a representative and they stated that the promo offered at the start of my service would be honored and my past bills credited as soon as they received my trade in even though it was after the 30 days. After my tracking number showed delivered, I checked my next bil

Hello, I am now a cricket user, and I want to transfer my number to ATT, but there are some issue with that, when they let me input the EID, I found I don't have that, I called Apple and they said since I bought this phone in a different version, not US version, so I don't have the EID. How to de

Just wanted to come here for some advice. I purchased a Galaxy fold 5 last month on the Samsung promo that was running for awhile (through the Samsung portal with my ATT account).  When I called to process my trade in (a galaxy S7) the rep told me I needed to mail it in.  I just received

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

Will ATT be selling or an upgrade for the New ipads announced today?

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

I need to add her on the account (Edited to remove personal information)

If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.