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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

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Cannot unlock phone

Recently paid off my iPhone early 3 days ago and wanted to give it to my mother who has T-Mobile. Went to the att unlock website and submitted the form as non customer and get the message I need to 60 days post purchase to unlock. Then tried again as current customer and put my info in and get an er

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transfer pin

how to get transfer pin

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17

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Can't unlock ATT LG V60

I want to unlock my LG V60. The phone was bought off ebay so it was not purchased from ATT but have been using it for a year now. I went through the Device unlock process. I check status and says: Denied. We can’t unlock this device because it’s not an AT&T device. Any suggestions on next ste

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network unlock code blocked

My samsung note 9 is network locked. I have got my network unlock code from at&t. but someone put incorrect code many times then blocked and askes "enter mck network unlock code blocked. too many incorrect attempts."

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Cannot enter my address on Wi-Fi calling (Error code: ERR0093-WS)

Error code: ERR0093-WS I don't have AT&T signal in my new home, that's why I'm dependent on Wi-Fi calling. My new home was built last year but my new address is still not showing as a valid address in AT&T emergency address. I copied my address from USPS website and also tried all

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Sonim XP10

Will purchasing an unlocked Sonim XP10 work on AT&T? Thank You!

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14

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Closed

Stolen iPhone 14max pro asurion won't approve replacement

So I have a very big f***ing issue with att and f***ing asurion I pay for insurance my phone was stolen in November and every claim I file is denied what is the point of paying for the phones insurance through att if neither one will replace it I'm half shy of contacting a lawyer for legal assistanc

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885

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request unlock device

I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can

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Accepted Solution

Is there a way to request a phone be whitelisted?

I am wanting to buy a new phone that AT&T doesn't have listed on their white list and has no way of buying it from AT&T directly. However I really like the service I have with AT&T (phone, internet, etc.) and do not want to switch carriers. Is there a way to request a specific device

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(10)
network unlock code blocked

My samsung note 9 is network locked. I have got my network unlock code from at&t. but someone put incorrect code many times then blocked and askes "enter mck network unlock code blocked. too many incorrect attempts."

Questions

9

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Cannot enter my address on Wi-Fi calling (Error code: ERR0093-WS)

Error code: ERR0093-WS I don't have AT&T signal in my new home, that's why I'm dependent on Wi-Fi calling. My new home was built last year but my new address is still not showing as a valid address in AT&T emergency address. I copied my address from USPS website and also tried all

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8

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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20

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Recent Cell Booster Issue

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

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texts and phone history deleted for a the past year only

had to do a factory reset due to a corrupt message. After doing that, all the apps reloaded and the texts, pictures, etc. The only problem is that there is a one year (exactly) gap between new and old text messages and phone call logs. Any idea what to do to restore those missing items? Seems to me

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Trending Accepted Solutions

(12)

Accepted Solution

My phone is locked by att network

My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526

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53

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Accepted Solution

Official Solution

Iphone 14 plus

I bought a used iPhone in Ukraine without knowing anything about the blocking. Is it possible to somehow revise it taking into account these details and unlock it? There are correspondence and receipts for payment.

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48

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Accepted Solution

bluetooth error "an app is needed to connect this device"

I can connect Galaxy S10e to the car with bluetooth, but not to my earbuds. I had wiped my phone and reinstalled everything. After which, I can only connect my bluetooth to my car, not my ear buds. Why?

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45

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Accepted Solution

Official Solution

Help unlocking cellular on my iPad Pro 2nd Gen

I have an iPad Pro 12.9 2nd Gen, and I'd like to set up cellular service. However, Settings > General > Carrier states "AT&T 58.0" I have tried completely erasing and resetting the iPad, but the setting persists. I need to unlock it so I can use cellular service with another carrier. A com

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41

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Accepted Solution

Unlock code incorrect

Received approval and an unlock code for a Samsung note 8. The code is incorrect. Contacted AT&T support and they advised I would need to submit the request through ATT prepaid. As far as I can tell, ATT prepaid does not have a separate procedure for unlocking devices. So what do I do?

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