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Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

9.7K

IMEI number & device don't match

In response to my unlock request, I received the following email. IMEI is correct (I can send you screenshot) and phone was active on at&t postpaid fo

 posted 

an hour ago

Need help to Unlock the phone

I have brought iPhone 7 Plus two years ago and Once when I returned to my country I couldn’t use it for any SIM card in my home town. So can you help

 posted 

17 hours ago

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Last response by 

10 hours ago

Worst experience with Customer Care

Hi AT&T,This is my worst experience with your customer care guys. I was trying to get unblock my old phone as it was blocked by AT&T insurance team ac

 posted 

13 hours ago

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Last response by 

10 hours ago

AT&T transfer

I inherited a phone, and in setting it up, it is asking me to use the app to transfer my data from my old phone but there is no old phone lol. How do

 posted 

19 hours ago

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Last response by 

14 hours ago

How to unlock when device is lost

I have a device purchased from a store in Vietnam but I cannot use the network in Vietnam, I want AT&T to unlock my device.

 posted 

2 days ago

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Last response by 

14 hours ago

Accepted Solution

SIM number where to find without removing card

I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least,

 posted 

2 days ago

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Last response by 

17 hours ago

Forgot password for ZTe z222

HiNeed help, I have forgotten my ZTE Z222 phone password. I can't unlock it.My phone got switch off and when I on it, phone requires a password which

 posted 

3 years ago

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Last response by 

a day ago

Accepted Solution

Official Solution

Changing Plans

If I change plans from T Mobile to ATT, will ATT cover the amount I still owe on my phone?

 posted 

2 days ago

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Last response by 

2 days ago

Accepted Solution

Official Solution

replacing old phone with new phone

Old flip phone with gophone account of $25.00 every 90 days. Need new flip phone with same account and same phone number. How to do? Do I buy new f

 posted 

3 days ago

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Last response by 

2 days ago

5G sub-6 bands

Which bands are being used by AT&T in sub-6? Like n1, n3, n28, n77, n78 (any of those would be helpful for BYOD folks like me).

 posted 

a day ago

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Last response by 

a day ago