Phone & Device Upgrades
Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.
Tracking number not working
Its been more than 24 hours and the tracking number att sent me is not a valid tracking number for my new device .
Help with new phone!
I called ATT from my old phone to tell them I have a new phone and ask to activate. We went thru that process together on the phone with the numbers
Ordered Upgrade Through App
Five days ago, I upgraded a phone on my plan through the myatt app. The money from the taxes was taken out of my account that day. They then emailed m
Phone not delivered
I ordered new IPhone 11Pro on 09/14 /2020 under new plan. They shipped on 09/15/2020 and arrived at the local facility on 09/16/2020 Shipping s
Transfer from Sprint/TMobile to AT&T
So I did the online process of transferring and trading in my old phone. Found out I could get the iPhone 11 pro for free, I was very happy and every