Phone & Device Upgrades
Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.
If you use a non AT&T unlocked phone would you get the same coverage as you would if you were to use a phone made for your card?
Unlock a phone
I have been an ATT Customer for many many year. Last year I bought a phone by paying full price expecting it to be unlocked. Today when I tried to u
SCAMMED by Bj's AT&T Representative
A couple of months ago I was stopped by an AT&T representative at BJ's and I was told that I could get an iPhone XR for $5 a month (for 30 months), an
Need Shipping Label to send back my AT&T Next Trade-In
Hello I recently upgraded phones and need to send in my old phone before the 14 days and I never received a shipping label to do so. I contacted my ne
Can't get past AT&T Mobile Transfer after factory reset phone
Can't get past AT&T Mobile Transfer after factory reset phone. After setting up anew with my google account such is always the first thing on a Androi
GOVERNMENT DISCOUNT ON LINE CHARGES FOR ADDITIONAL DEVICE
I am a Federal employee, as such, I receive a discount on the monthly charges on my iPhone (that I just paid off last month). I am considering the p
UNBELIEVABLE: ASURION + AT&T NIGHTMARE
We reported one of our (4) phones stolen June 26th and Asurion replaced this phone. When we activated the new replacement phone on June 28th immediat
hi there !!! I made a change of cellphone company in November 2019. I got an offer that was going on at that moment of free iPhone 11 when you return
BOGO + 300 reward card ?
My Iphone 7 Plus is now available for upgrade. I would like to upgrade to an I Phone XS Max and also trade in my 7 plus to use that amount towards the
I feel sick to my stomach. AT&T Trade-in says my phone is worth $0.
I had a perfectly fine working Samsung Galaxy Note8. I used their shipping label to send it to AT&T nearly six weeks ago. Seeing that I have not recei