Phone & Device Upgrades
Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.
ATT Cart Shows that I have to pay off my device in full but I haven't had any payments on my phone in over a year.
I submitted an order to upgrade my iPhone 6 to an iPhone SE 2020 but ATT had canceled the order because I they couldn't confirm it was me. I updated s
Software update interrupted/stuck on continue update
Software update interrupted/stuck on continue update. When continue update is selected return prompt states current software is up to date. I have not