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Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

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Galaxy Note 10 Plus Has Received No Updates

I got a locked AT&T Samsung Galaxy Note 10 plus around March 19th 2020 and it needed an update as soon as it came out of the box which was the Februar

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Unable to enroll in insurance even during open enrollment

Anyone else besides be getting shut out from being able to enroll in a protection plan? It says my device is unable to be registered for insurance. I

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How long does it take to get your phone?

Ordered phones on  7/22/20 and as of 8/4/20 still have not received them?   Is this normal?

 posted 

13 hours ago

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Last response by 

13 hours ago

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8

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Upgraded to Elite Plan Scam

I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my curre

 posted 

18 hours ago

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Last response by 

16 hours ago

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15

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New phone

How do I link my Sim card number with my I am IMEI number on my new phone

 posted 

a day ago

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Last response by 

17 hours ago

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5

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Transferring Phones - from an LG A380 to Iphone SE

We are currently looking to transfer an LG A380 to an existing Iphone SE that we have.  Can we just exchange the SIM cards and be done or do we need t

 posted 

18 hours ago

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Last response by 

18 hours ago

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4

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default Device Access Code fails 651

While using http://192.168.c.d, and wishing to 'update firmware', and transcribe Device Access Code from sticker on modem, using fingers and keyboard,

 posted 

a day ago

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Last response by 

19 hours ago

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4

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Accepted Solution

Official Solution

How do I get rid of two-step verification?

How do I get rid of two-step verification when I pull up MyATT on the pc??

 posted 

2 years ago

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Last response by 

a day ago

Questions

3K

14

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Cancelled 2 lines on old phones and now they charged me the remaining on my installment plan

My sister decided she wanted to pay less for cell service so she cancelled two lines that we had old phones on.  These phones had been paid off for ye

 posted 

4 days ago

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Last response by 

2 days ago

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19

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My phone said sim perm is locked

My phone said sim perm is locked

 posted 

4 days ago

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Last response by 

2 days ago

Questions

7

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