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Phone & Device Upgrades
Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.
Customer service hanged up on me 5 times already.
Call 1 37 minutes on hold 5 minutes talk, hang up.Call 2 1:09 minutes hangup.Call 3 28 minutes on hold 1 minutes talk, hang upCall 4 38 50 minutes on
How can I obtain a voice remote?
Unlock code not working
Att unlock code not working samsung s8 plus an getting help from att is so far useless
Prepaid label to return phone for upgrade
I am required to return my device once I receive the new device or I will be billed the full retail value of the new device. I have not received the l
Cingular flip phone
Would it be possible to reactivate a Cingular flip phone that is 3 years old?
Hello,I just got off the phone with customer service (after being on hold 1hr.30min.) and was told that the order I placed yesterday for a shared upgr
ATT NEXT TRADE IN DOCUMENTS
When I mailed my trade in phone, I forgot to sign and include the paperwork. What do I need to do to ensure I get full credit?
When will Apple 5G phones be available?
I am looking at switching over to AT&T. I can port my old IPhone 7 over or purchase an XR. I have been told that the XR is not 5G ready. Is that corr
I walked into an AT&T store I was told that if I move my service over to AT&T I would get a free iPhone 11. I was told it was a new store and that it
Unable to unlock phone
I am trying to unlock a phone I purchased second hand for use on T-Mobile. The automated tool claims the phone is not an at&t phone despite the fact t