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Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

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ONLINE ORDERING FROM BUSINESS ACCOUNT

I HAVE BEEN TRYING TO MAKE ONLINE ORDERS FROM MY BUSINESS ACCOUNT FOR MONTHS NOW BUT UNFORTUNATELY I HAVE NOT BEEN ABLE TO AND THIS VERY DARN FRUSTRAT

 posted 

Today at 4:11 AM

Accepted Solution

Official Solution

What are AT&T's 4G LTE bands?

I am considering buying a new phone that supports FDD-LTE 1800/2100/2600MHz and TD-LTE B38/39/40/41. Could it work on AT&T LTE network   [Subject edit

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6 years ago

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Last response by 

Yesterday at 2:43 AM

I will like to turn in my device

Hi. I switched from sprint to AT&T and I got a new phone. I will like to sale you my other device, an iphone Xs MAX 64gb, since I don't need 2 phones.

 posted 

2 days ago

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Last response by 

2 days ago

Lgv30 unlocked phone and new at&t service

A couple of months ago I purchased an LG v30 off of eBay it was unlocked not rooted, I was using it with my Straight Talk plan worked just fine until

 posted 

2 days ago

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Last response by 

2 days ago

3 orders in a row had problems all w/in 2 weeks

I've had to place 3 orders in the last 2 weeks, so far I have been disappointed. No new phones. The 1st order had a glitch, according to the CSR. I

 posted 

4 days ago

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Last response by 

3 days ago

S10+ Can as of 3 days ago I can only send/receive texts from other ATT users

I just realized that for the past 3 days I can not send or receive text messages from anyone other than a ATT phone. I even deleted all texts and did

 posted 

3 days ago

How to share positive feedback?

Great service on Sat 01/11/20How do I recognize outstanding employee?

 posted 

4 days ago

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Last response by 

3 days ago

Device unlock - what's taking so long?

Company phone (iPhone 7Pro) bought through employee purchase after routine replacement. Device unlock request was submitted on 12/27 and still no resp

 posted 

2 weeks ago

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Last response by 

4 days ago

Order got delayed by a month

I had recently ordered an iPhone 11 upgrade through a call with customer service due to my first order being cancelled by at&t due to them not being a

 posted 

4 days ago

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Last response by 

4 days ago

Samung s10 takes four months to arrive - How ridiculous?

I was talking to Saul G from the loyalty department because I was ready to leave AT&T. He offered me a Samsung S10 512 GB phone on a special offer. He

 posted 

6 days ago

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Last response by 

4 days ago