I was wondering for those of you that sent in your trade in phone with the shipping materials AT&T provided, did you place it in a box along with

Hello,   Appears I sent the device back in the box that my new note 20 ultra arrived in. Shipping materials were provided with no clear instru

I shipped my trade in phone (wiped clean) using the return label and box my new 12 Pro Max came in. I just received the official trade in return labe

I pre-ordered a new iphone 12 mini last week. I decided to return it (buyer's remorse) and sent it back via USPS using the return slip that came with

I upgraded to an iPhone 11 in August and returned my iPhone 7 with the AT&T supplied sticker. I have a copy of the receipt that shows it was deliv

Awaiting delivery of 2 out of 3 new iPhone 12 pros. Moved service from T-Mobile to AT&T. So technically I only have 1 line active. Can I complete

I sent it to the return label on Wednesday 11/18 that was in my new phone box. I received a packet in the mail today to send my return phone from AT

I’m returning my iPhone 12. I still have my old iPhone Xs Max but it doesn’t show up in my account. Do I need to take the SIM card from the 12 and put

Why would the trade-in status of my device show show ‘Device in Transit to AT&T’ when I still haven’t received any shipping materials?

I received my new phone (online order, never visited a stored) and now need to send back the old one to get trade-in credit. Can I just use the pr