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Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

3.8K

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Grandfathered Account

I have been wanting to upgrade my Note 8 (no trade in) to the Note 10 Plus, but, at this point in time the cost of obtaining that phone looks like it'

 posted 

an hour ago

Can i order for a phone online without an account

I want to find out if i can order for a phone on att without an account. Can i pay in installments

 posted 

41 minutes ago

Received the approval email for Unlock Code Request

I received the approval email for my Unlock Code Request, but the Unlock Code is not included. It is blank where the code should be displayed. I verif

 posted 

6 hours ago

How do I contact someone at AT&T who can actually fix my problem?

I have received 5 defective phones from AT&T, as they are warranty replacements (no damage, no liquids). I was to received my 6th phone today, an upg

 posted 

9 hours ago

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Last response by 

8 hours ago

Unlock but IMEI not match

Hi there,So i bought an used phone with IMEI number (Edited to remove personal data). But it is reponsed that my imei is not matched with AT&T system.

 posted 

19 hours ago

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Last response by 

13 hours ago

Lg g8 att unlocked

Hi, so I have an I like LG G8 and I'm currency in Ukraine one of my friends brought it from us and it is unlocked, Im currently using it on kievstar w

 posted 

3 days ago

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Last response by 

a day ago

Accepted Solution

Official Solution

I need the transcript of the conversation with Naeesah

Need the transcript to verify the phone was free and credits to my account!!!!! Will I need to get my (Edited per community guidelines) to do it? Cell

 posted 

a month ago

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Last response by 

a month ago

Accepted Solution

Official Solution

New 5g and Galaxy s20

Hello everyone, i have a question regarding 5g and the galaxy s20. I pre-ordered the galaxy s20 and i know i have to upgrade to the 5g network, i've t

 posted 

3 days ago

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Last response by 

3 days ago

Accepted Solution

Official Solution

Oops! Device Unlock Portal is having network difficulties

For the last two days the unlock portal gives the goofball error message, "Oops! Looks like we're having network difficulties. Try again later." I hav

 posted 

6 days ago

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Last response by 

6 days ago

Scammed (?) by AT&T at local BJs

Last week I was approached by an AT&T (?) representative at the local BJs: "Are you with AT&T?"... "Do you want to upgrade to iPhone XR for only 5$/mo

 posted 

4 months ago

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Last response by 

3 days ago