Phone & Device Upgrades
Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.
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Galaxy Note 10 Plus Has Received No Updates
I got a locked AT&T Samsung Galaxy Note 10 plus around March 19th 2020 and it needed an update as soon as it came out of the box which was the Februar
Questions
Unable to enroll in insurance even during open enrollment
Anyone else besides be getting shut out from being able to enroll in a protection plan? It says my device is unable to be registered for insurance. I
Questions
How long does it take to get your phone?
Ordered phones on 7/22/20 and as of 8/4/20 still have not received them? Is this normal?
Questions
Upgraded to Elite Plan Scam
I called into Customer Care on June 13th to ask about a phone installment. Instead, "Jerome G" insisted I upgrade to the "Elite Plan" because my curre
Questions
Transferring Phones - from an LG A380 to Iphone SE
We are currently looking to transfer an LG A380 to an existing Iphone SE that we have. Can we just exchange the SIM cards and be done or do we need t
Questions
default Device Access Code fails 651
While using http://192.168.c.d, and wishing to 'update firmware', and transcribe Device Access Code from sticker on modem, using fingers and keyboard,
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Official Solution
How do I get rid of two-step verification?
How do I get rid of two-step verification when I pull up MyATT on the pc??
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Cancelled 2 lines on old phones and now they charged me the remaining on my installment plan
My sister decided she wanted to pay less for cell service so she cancelled two lines that we had old phones on. These phones had been paid off for ye
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