Skip to main content
AT&T Community Forums
Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

4.5K

R
Coverage

If you use a non AT&T unlocked phone would you get the same coverage as you would if you were to use a phone made for your card?

Questions

5

1

0

Unlock a phone

I have been an ATT Customer for many many year.  Last year I bought a phone by paying full price expecting it to be unlocked.  Today when I tried to u

Questions

2

0

0

SCAMMED by Bj's AT&T Representative

A couple of months ago I was stopped by an AT&T representative at BJ's and I was told that I could get an iPhone XR for $5 a month (for 30 months), an

 posted 

5 months ago

 • 

Last response by 

8 hours ago

Questions

132

3

0

Need Shipping Label to send back my AT&T Next Trade-In

Hello I recently upgraded phones and need to send in my old phone before the 14 days and I never received a shipping label to do so. I contacted my ne

Questions

3

0

0

Can't get past AT&T Mobile Transfer after factory reset phone

Can't get past AT&T Mobile Transfer after factory reset phone. After setting up anew with my google account such is always the first thing on a Androi

Questions

5

0

GOVERNMENT DISCOUNT ON LINE CHARGES FOR ADDITIONAL DEVICE

I am a Federal employee, as such, I receive a discount on the monthly charges on my iPhone (that I just paid off last month).   I am considering the p

Questions

6

0

0

UNBELIEVABLE: ASURION + AT&T NIGHTMARE

We reported one of our (4) phones stolen June 26th and Asurion replaced this phone.  When we activated the new replacement phone on June 28th immediat

Questions

12

0

0

returned devices

hi there !!! I made a change of cellphone company in November 2019. I got an offer that was going on at that moment of free iPhone 11 when you return

Questions

5

0

0

BOGO + 300 reward card ?

My Iphone 7 Plus is now available for upgrade. I would like to upgrade to an I Phone XS Max and also trade in my 7 plus to use that amount towards the

 posted 

a year ago

 • 

Last response by 

15 hours ago

Questions

8.3K

10

0

I feel sick to my stomach. AT&T Trade-in says my phone is worth $0.

I had a perfectly fine working Samsung Galaxy Note8. I used their shipping label to send it to AT&T nearly six weeks ago. Seeing that I have not recei

 posted 

a day ago

 • 

Last response by 

15 hours ago

Questions

11

1

0

Get started...

Ask a new question

Pinned posts