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Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

4.5K

LG G8 still on Android 9.0

I've been trying for months to get my phone to pull software updates. I've done everything from clearing cache to a factory reset. I've checked with a

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Phone upgrade

Can an at&t zte2222 3g can system be upgraded to4g

 posted 

4 hours ago

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Last response by 

2 hours ago

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I feel sick to my stomach. AT&T Trade-in says my phone is worth $0.

I had a perfectly fine working Samsung Galaxy Note8. I used their shipping label to send it to AT&T nearly six weeks ago. Seeing that I have not recei

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Does the microcell work with any internet provider?

We purchased an iphone last year and it works ok except in our house???  We were told we need a microcell to strenghten the signal.  We have AT&T inte

 posted 

2 years ago

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Last response by 

9 hours ago

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My number is eligible for upgrade can I assume installment plan from another line on my account

My number is eligible for an upgrade can I Assume an installment plans from another line on my account

 posted 

14 hours ago

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Last response by 

13 hours ago

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Accepted Solution

Wireless activation and upgrade fees

I'm thinking about upgrading my iPhone 8+ to the iPhone SE. Do I have to pay an upgrade fee + an activation fee when I do an upgrade? How much is the

 posted 

a day ago

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Last response by 

16 hours ago

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Contemplating my last day with AT&T

Today I tried to use my phone insurance for a battery replacement on my iPhone 6s.  Using the automated system, it said they wanted to replace the pho

 posted 

a day ago

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Last response by 

16 hours ago

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Esim for iPhone 8

I need an esim for my iPhone 8 so I may use a local SIM card when traveling in Europe.  How do I request the esim?

 posted 

18 hours ago

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Last response by 

18 hours ago

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Broken phone

I just received my iPhone 11 and when I opened the package I noticed the back of it is cracked

 posted 

a day ago

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Last response by 

a day ago

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Assurion passcode

I can't seem to go pass customer service on the phone or the website without the passcode. what passcode are they talking about?  I don't recall setti

 posted 

2 days ago

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Last response by 

2 days ago

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