Phone & Device Upgrades
Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.
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Trade in status
so here is thing, I have traded in my device through Att trade in program for an iPhone 11 Pro. I returned my iPhone 7 using the provided shipping lab
S10+ Can as of 3 days ago I can only send/receive texts from other ATT users
I just realized that for the past 3 days I can not send or receive text messages from anyone other than a ATT phone. I even deleted all texts and did
$300 Visa Reward Card
We got iPhones back in September 2019 on promo for BOGO and $300 Visa reward card but we never got the rewards card. Called rewards center who told me
Do you need credit to pay monthly on phone?
Just as title says, was wondering if you need good credit to pay monthly for a phone?
Delivery Issues Using ENJOY.. MAJOR ISSUES
Recently, or for a more elaborate imagery, on January 20, 2020, between the times of 6:48 pm and 7:00pm, I purchased the iPhone XS from AT&T as a bran
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Upgrade device with installment plan
I paid my past due and I have a good history otherwise and I'd like to upgrade my phone since they're all paid off.
Why are stores closing so much earlier than designated store hours?
I went to the AT&T stand alone store in Pasadena, MD 21122. They were closed before closing time. We left and went to the AT&T store in the Marley Sta
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Return Status on a Phone Returned by Mail
I had recently ordered the new iPhone online for my upgrade, but I accidentally ordered the wrong amount of storage, so I sent it back using the retur
Cricket
If I switch my sim card and put into a cricket wireless phone will it work with my sim card
Hello everyone
I just wanted to let everybody know at AT&T community. That I was extremely upset with the AT&T retail. They did not take care of me so if you have is