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Apple

Apple

Discuss the full range of Apple devices available from AT&T.

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I dropped my iphone 8plus and now the screen is black. How can I get it to come back on?

The phone was dropped there are no signs of damage, but the screen is black.  It is still on but I can't see anything.

 posted 

8 months ago

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Last response by 

Today at 8:38 AM

Missing add contact for group messages

Cannot add contact to existing group text. there is no add option

 posted 

Today at 8:37 AM

IPHONE 11 PRO MAX UPDATE FAILURE

I started doing the update on my phone and now its stuck on the screen with the apple logo and the loading circle. I dont know what to do. It wont gwt

 posted 

4 months ago

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Last response by 

Today at 7:34 AM

How long does my order stay in process?

I wanted to switch to at&t from my current service for a long time now. I went to the at&t and bought the iphone XS on 2/15/20. Nothing has changed ab

 posted 

Today at 6:24 AM

Accepted Solution

Official Solution

Switching from Postpaid to Prepaid

I'd like to switch to a prepaid plan. I have paid off all of the phones. And, I am looking to have them all unlocked. But, I am concerned about using

 posted 

Yesterday at 2:31 PM

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Last response by 

Yesterday at 7:49 PM

Accepted Solution

Official Solution

iphone 7 Activiation not working - "The configuration for you iPhone could not be downloaded."

I just recieved my iphone 7 as an upgrade.  I went on your site and activited it which works just fine (showed signal and my prior phone no longer is

 posted 

3 years ago

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Last response by 

Yesterday at 2:32 PM

Accepted Solution

iPhone Passcode

What to do when you do not have iTunes and you forgot your iPhone passcode when the phone starts up?

 posted 

4 years ago

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Last response by 

Yesterday at 3:44 AM

Accepted Solution

Official Solution

AT&T prepaid phone

I found an iPhone 7 at a store with ÀT&t prepaid. I have AT&T pay as you go. Will the prepaid phone work with pay as you go?

 posted 

Yesterday at 3:14 AM

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Last response by 

Yesterday at 10:46 AM

AT&T iPhone, moved to Consumer Cellular (w CC AT&T SIM). AT&T and CCellular cannot unlock to use other carriers SIMS.

I am about at wits end. I have spent many hours on the phone with AT&T and have made numrous calls to Consumer Cellular with no resolution.​My wife's

 posted 

3 weeks ago

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Last response by 

Yesterday at 2:36 AM

Notification does not work for voicemail on IPhone 8 plus

I have a notification issue with my phone service. My voicemail notification does not rings like my text message when someone leaves a voicemail. I ha

 posted 

2 days ago

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Last response by 

Yesterday at 1:25 AM