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Apple

Apple

Discuss the full range of Apple devices available from AT&T.

19.4K

Unable to unlock my phone

Hi! I bought the phone from a third party last year and every time I sent an unlock request, the status came back as “Looks like we're already process

 posted 

12 hours ago

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Last response by 

5 hours ago

iPhone Disabled

My iPhone is disabled if I bring it into a at&t store can they help me fix it

 posted 

11 hours ago

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Last response by 

8 hours ago

need to unlock a phone that's being marked as FRAUD

Hello. I have an old iPhone that hasn't been used in years, is paid for but has no service. I wanted to give it to a missionary friend who took it to

 posted 

16 hours ago

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Last response by 

11 hours ago

Accepted Solution

Official Solution

what parental controls are available for iphones currently

I would like to view text messages, block app purchasing and all social media apps

 posted 

22 days ago

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Last response by 

21 days ago

Can't complete your unlock request

Hello! I tried to unlock my iPhone XR but got the answer "Note: IMEI provided is not an AT&T IMEI". Can you help me to understand and solve this probl

 posted 

11 hours ago

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Last response by 

11 hours ago

Accepted Solution

Official Solution

Unlock iPhone 8 plus

Someone sold me 2 iPhone 8 Plus in Ukraine . I didn’t checked the phone while Buying the phone but when I came to home I noticed that both phones wer

 posted 

24 days ago

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Last response by 

23 days ago

I can't release iphone 6s (Renewed) in your portal

In its portal I recognize the iPhone 6s imei, but they tell me that they do not know the imei and verify it, help!

 posted 

a day ago

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Last response by 

12 hours ago

Unlock phone

Hi, am trying to unlock iPhone XS Max from AT&T but every time get the answer "Looks like you upgraded your device recently so we can not unlock it ri

 posted 

20 hours ago

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Last response by 

14 hours ago

Accepted Solution

Official Solution

activating eSIM on an existing ATT number

I have an iPhone XS and was very excited to get the eSIM activated with my current number and keep the sim tray empty for when I travel abroad and use

 posted 

a year ago

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Last response by 

15 hours ago

Closed

Phone purchase history

a few years back I purchased a phone, I gave it to my aunt by the screen broke so she returned it to me, I had the phone for few years without use and

 posted 

a day ago

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Last response by 

16 hours ago