Skip to main content
AT&T Community Forums
Apple

Apple

Discuss the full range of Apple devices available from AT&T.

22.3K

B
New Service, Trying to track order but i have no order number or account number

I've spent over roughly 6 hours talking/chatting to multiple people in multiple departments. I gave my debit card info to a rep to order an Iphone 12

Questions

7

1

0

Lost mail with last update.

Installed 14 and mail app disappeared. Now, have to go to mail online at @AOL

 posted 

a day ago

 • 

Last response by 

ATTHelp 

9 minutes ago

Questions

7

1

0

Chat customer service

I’ve been having an issue with my order and was following up on communication I received from one of you representatives. I was forwarded to a manager

Questions

3

0

0

Ordered a new iPhone 12 Pro Max but received an empty box with a receipt

Ordered a new iPhone 12 Pro Max, got notification of the order being shipped and would arrive Nov 18. On Nov 18 I got a package from AT&T with bub

Questions

4

0

0

Unlock "request number" missing

I went through all the Unlock Portal then Never received a confirmation email containing “Request Number”.So it won’t let me finish the process. How

 posted 

a day ago

 • 

Last response by 

dwill05 

an hour ago

Questions

11

4

0

Totally unprofessional behavior by AT&T

I have my phone blacklisted for no reason atall. I got this brand new phone- iPhone 12 pro max from AT&T. I don't have a working phone number now

 posted 

2 hours ago

 • 

Last response by 

manja993 

2 hours ago

Questions

9

4

0

IPhone 12 Order / Trade In Process

Hi, I recently ordered an iPhone 12 Pro and during the order process I selected the ‘trade in current device for $700 credit’ option. I entered my cur

 posted 

11 hours ago

 • 

Last response by 

dwill05 

2 hours ago

Questions

19

5

0

Sent my trade in to the wrong address

I received my new trade in phone (iphone 12 pro) which came with a return label. I mailed my phone to that address and then 2 weeks later I got anothe

 posted 

15 hours ago

 • 

Last response by 

ATTHelp 

3 hours ago

Questions

9

1

0

Accepted Solution

Official Solution

Calls go directly to voicemail when forwarded

When I forward my Cisco work phone to my cell phone it goes directly to cell phone voice mail.  It never rings.  If I forward my work phone to a co-wo

 posted 

a year ago

 • 

Last response by 

shortney81 

3 hours ago

Questions

893

4

0

2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro

 posted 

a month ago

 • 

Last response by 

newfromsprint80 

3 hours ago

Questions

6.1K

206

Get started...

Ask a new question

Pinned posts