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Sales person told me I could upgrade to the new iphone 12 pro after 3 months when my phone was half paid off through a promotion....

Account | (Edited per community guidelines) I told the salesperson at Sam's club in Las Cruces NM I didn't want to sign a contract until the iphone

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IPhone 12 Order / Trade In Process

Hi, I recently ordered an iPhone 12 Pro and during the order process I selected the ‘trade in current device for $700 credit’ option. I entered my cur

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reported phone stolen then found

I reported a phone stolen but later found it. It was iphone 6, it was broken (fell in the snow). I kept the sim and trarnsferred it to my new phone (i

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How to turn on the iPhone 12 Pro Max Hotspot?

The iPhone 12 Pro Max from AT&T hotspot feature is not obvious. It should be available under Cellular Services in Settings but it is not there. Ca

 posted 

4 hours ago

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Last response by 

dwill05 

3 hours ago

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Sent my trade in to the wrong address

I received my new trade in phone (iphone 12 pro) which came with a return label. I mailed my phone to that address and then 2 weeks later I got anothe

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Order for iPhone 12 Pro

I ordered my phone from my AT&T app on 10/26 and received a delayed shipment until 12/16. My husband called 611 on Thursday of last week and recei

 posted 

5 hours ago

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Last response by 

Seanette 

5 hours ago

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14

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iPhone unlocked, but IMEI still shows that I owe installments in AT&T system

I have been going back and forth with AT&T on this issue. I outright bought my XS Max years ago to get rid of my Next plan. No more payments due o

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12

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2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro

 posted 

a month ago

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Last response by 

andreslee 

7 hours ago

Questions

6.1K

205

Accepted Solution

Cannot receive texts outside of AT&T providers

Same iPhone and ATT service for years. All of the sudden I cannot receive texts that aren’t from another ATT user. iPhone messages of course work, but

 posted 

3 days ago

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Last response by 

ATTHelp 

10 hours ago

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16

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Unlock iPhone XR

Trying to unlock iPhone XR from last 1 month, tried online 2 times. Called multiple times- no resolution. I was AT&T customer for solid 15 years

 posted 

12 hours ago

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Last response by 

dwill05 

11 hours ago

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