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Discuss the full range of Apple devices available from AT&T.

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AT&T won't let me unlock my phone!!!

I have spent the past 2 days contacting AT&T about unlocking my phone. I have 2 iPhone 6's that I paid off in May. I used the website to unlock my pho

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3 years ago

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Last response by 

Today at 3:44 AM

Unable to connect to cell service on new iphone11 pro

After transferring data etc. from old iphone 6 to new iphone 11 pro (using the phone-to-phone transfer), my cell network is not connecting on the new

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4 days ago

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Last response by 

Today at 12:28 AM

Error message

The other day my sons phone popped an error across the screen that says... this device has been blocked from network use.Ever since the phone will not

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Yesterday at 10:41 PM

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Last response by 

Yesterday at 11:07 PM

At&t iPhone Unlock

Hello! I recently bought a second hand iphone locked to At&t, the seller confirmed that the phone has been paid off since last month and it would be p

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Yesterday at 8:57 PM

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Last response by 

Yesterday at 9:47 PM

I have an iPhone Xs Max stuck in unlock process

I've been trying to submit an unlock request for an iPhone Xs Max for at least 2 weeks, and everytime i submit the request, i get the following error

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Yesterday at 9:26 PM

iPhone unlock request stuck in pending for about a week

I put in a request to unlock my iPhone about a week ago.  I never received an email to confirm the unlock request.  I expected that because I was told

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9 months ago

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Last response by 

Yesterday at 9:20 PM

AT&T LOST MY PHONE IN THERE WAREHOUSE AND NO ONE IS GIVING ME A SOLUTION

MAJOR PROBLEM NEEDS PROMPT ATTENTION: I WAS PROMISED BY AN AT&T LOYALTY DEPARTMENT REPRESENTATIVE ON 09\29\2019 THAT MY B.R.E (BUYERS REMORSE) W

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4 months ago

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Last response by 

Yesterday at 8:33 PM

Device unlock request - waiting for six weeks

@ATTHelp - I submitted an unlock request on January 10th, got an email on 12th January saying that it was in progress and more research was being done

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Yesterday at 5:30 PM

I have an ATT device. I had a problem unlocking it

When I submitted the unlocking request, the system prompted me that the imei did not match the ATT database. I was sure that this device belonged to A

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Yesterday at 7:00 AM

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Last response by 

Yesterday at 4:55 PM

Device unlock - 17 days, no progress

Submitted a device unlock for an eligible phone on January 10th this year. Two days later the status changed to "We're doing a bit more research on y

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3 weeks ago

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Last response by 

Yesterday at 4:39 PM