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Discuss all the Samsung devices available from AT&T.

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Unlocking Galaxy S20+ after move to personal account

Hi team, I am having an issue getting my SM-G981U unlocked after moving it to a personal account from a corporate one. Upon leaving my previous

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4

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Are unlocked phones eligible for at&t trade in?

Can I trade in my unlocked Samsung phone for a trade in that's showing up as eligible trade in phone model on at&t trade in website but is unlocke

 posted 

5 hours ago

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Last response by 

zee5han 

4 hours ago

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8

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Note 20 Ultra 5G Advance message problems

Not sending/receiving messages while using advance messaging.   I have factory reset. I've cleared cache,  memory,  force stop, 

 posted 

4 days ago

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Last response by 

ATTHelp 

4 hours ago

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7

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Samsung Note 10+ Not Charging on Wireless Fast Charger

Received the Samsung Wireless Fast Charger cradle with my Note 10+ when the Note 10+ first came out. Worked perfect.............as did the fast charg

 posted 

2 days ago

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Last response by 

LGJTexas 

9 hours ago

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10

7

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Existing AT&T prepaid customer purchase of new phone with discount?

I'm an existing AT&T prepaid multi-line customer who wishes to purchase a new phone - can I get a $50 disount if I'm currently using autopay?

 posted 

a day ago

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Last response by 

sandblaster 

11 hours ago

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5

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Accepted Solution

Official Solution

Can't send/receive MMS on Wifi on Samsung Galaxy Note 9/10

My husband and I have a Note 9 and a Note 10. After the most recent update we can't send/receive MMS while on wifi. We have to turn off our wifi in or

 posted 

a year ago

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Last response by 

Xryztion 

a day ago

Questions

2.7K

12

My request to unlock denied:

My request to unlock my Samsung J2 was denied by you still even thou is an old phone just because I didn't have service with you for 6 months. It's r

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3

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Number not stored on the sim with Samsung Galaxy S20 FE

I get messages like "Your carrier stores your line number on their central system not the sim". Could this be stopping me from using RCS? My phone num

 posted 

2 days ago

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Last response by 

GLIMMERMAN76 

a day ago

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9

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Unlock request stuck in pending

I have requested to have my sister’s old Samsung Galaxy 9 phone unlocked. The unlock request is stuck in pending and I’m also unable to submit a new r

 posted 

5 days ago

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Last response by 

ATTHelp 

a day ago

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5

1

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