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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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6K

31

Activated but still can’t text nor call

I transferred my service from Sprint to AT&T, bought 2 new phones from AT&T and transferred all of my information from old phone to new phones. I couldn’t get them to activate so I went back to where I bought them, they sent me to an AT&T store after 2 hours they finally got them activat

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Visual Voicemail problems with Samsung S22

I've been unable to use visual voicemail for the past week or so. I uninstalled it and tried to reinstall it, but google play store says it's not compatible with my device. I have a Samsung galaxy s22 ultra. I have also now have a constant notification that says I have a voicemail message, but can't

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Samsung S22+ Ultra constantly dropping calls everywhere

Hi there, I'm having terrible luck with dropping phone calls constantly while on the road, it's gotten to the point where it will drop almost by the minute... I will have 5 bars on a major roadway and then will go to zero for an instant, and then back to 5 bars and the call is gone. It's almost

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Misleading new customers and sold services promising fake promotional credits

I had a very bad experience in AT&T store in Freehold NJ Raceway mall location. I was asked to switch to AT&T by the sales person Zach early September 2022 and promised me $350 credit for each line for 4 phones. I have been following it for last 3 months and now they are denning it. I spoke

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Why did my Galaxy fold at&t come with qc sticker?

I bought this from best buy and now they won't let me return it cause they said I tampered with the device. I didn't even open it.  Somebody broke the main seals and this qc sticker is on it why??  I didn't even open it.  Now I can't return it.    

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233

3

S22 Ultra constantly loses network

Often tells me I am not registered on any network! Then I turn on airplane mode, and then it if again to reset.

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27

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Visual Voice Mail

Visual Voicemail just stopped working on my Samsung S 21. I have to call in to retrieve message. Is there a way to get the visual voice mail working again?

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Number sync

Everytime I try to sync my S8 with my s3 watch I get this error....Oh darn! We can't enable device syncing on this phone. Want to find out more? Call us at 800.331.0500 so we can help. (MSSITWINREL12). I've tried fixing this through chatting with several reps.  Still doesn't work.

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Why was my unlock request denied

I sent in my unlock request and it got denied and I don't know why it was denied

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Care Code: 201

Every other week I get an error when trying to log into my email account. The error says, "That combo of user ID and password doesn’t match. After too many unsuccessful sign-in attempts, you’ll need to reset your sign-in info. CARE CODE: 201 [LU100]". Each time the only way I ca

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 • Internet

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ATT Corporate VPN users Service issues

All of our VPN users that have ATT are having issues with the service when using VPN to connect tothe office. Is anyone else having this issue? Florida and NC users.

Questions

 • Internet

2

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AT&T Refund MasterCard not working

I have an AT&T refund Master Card from North Lane Technologies. The phone numbers on the card to activate it do not work, and the email address they give on the card does not seem to be going through.  [email scrubbed] The card expires on 02/23, so I need to find out how to access these

Questions

 • Wireless

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Voicemail

Phone calls coming in from a number that is not in my contact list goes straight to voicemail. How do I stop that?

Questions

 • Wireless

5

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Never received my promised rewards card

It has been months since my activation of account but hasn’t received $300 rewards card. Reached out to the rewards center and they told they can’t do anything as 120 days have been passed and they no longer can process it as system doesn’t allow them. They routed me to billing department customer c

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 • Internet

4

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AT&T fiber ordering

Every single house in my neighborhood has the option for fiber and my house is directly in the middle. My neighbors right next to me(left and right) have it etc. on the website I only have the option for 50mb. Is this a bug on the website and it’s just not updated?

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 • Internet

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

6K

31

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

3.3K

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

560

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Accepted Solution

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

Questions

 • Email

539

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

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