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Samsung

Discuss all the Samsung devices available from AT&T.

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Unlock Denied

I have a Samsung Express Prime that no longer has service with ATT. It was paid for a few years ago and I do not owe any balance to ATT. I have attempted to unlock it a few times but it replies that the unlock is denied. I wated a couple of months and tried again and still get the same response. I d

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unlock request denied for canceling service

Phone was paid for in full, from Best Buy on 23 Mar 2023. Decided not to keep the line as the service was more expensive and worse connectivity than what i currently have. According to policy when purchased, fully paid phone would still be eligible for unlock without waiting 60 days.  Nothing

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Review For Baraboo Branch

Jesse Lane gave EXCEPTIONAL service! He went above and beyond in customer service and I am extremely grateful. Very professional, patient, efficient, and timely. We couldn't be happier, thank you so very much for all your help!!! Also; our little three year old was occupying himself by playing ro

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Galaxy icon

2 questions here On top right of my galaxy 22 ultra I'm sure is my battery icon. In the battery icon is arrows in a triangle. (1) Why? On bottom left side of those arrows is a clear white/greshish box over them Whats that?

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Unlocked unbranded Samsung on Firstnet

I am a Firstnet customer and a friend of mine is looking to sell me a S10+ unbranded and unlocked, is there any settings I would need to change to make sure it works properly and would I lose any Firstnet features, switching my SIM to this phone?.I am using the Firstnet SIM.

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Cannot Unlock Device

Hello, My Samsung Galaxy S10+ phone has already satisfied all of the requirements for unlocking, but I still get the error code: We can’t unlock your device until all device installment payments have been made. To unlock, sign into your account to review and pay off your installment pl

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Cannot receive verification Texts

Trying to set up an account for work, put in my cell phone # and they send me a verification text, that I never receive

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Forgot my voicemail pin#

I forgot my voicemail pin#,how do I get it or reset it?

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Google messages RCS provided by JIBE and not AT&T anymore .. hmmm

Hey guys ...so I noticed that the new S23 line of phones now has the RCS features provided by JIBE mobile on Google messages compared to the S22 lineup that had the RCS features provided by ATT themselves . I personally have the S22 Ultra and mine says provided by ATT and I still have issues to this

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wifi calling not working on my s22 ultra

I am having a problem where when I play any online connected game my phone switches to mobile data which disconnects from my games. I tried turning off the setting that switches to mobile data when the wifi isn't working and that works but, then it doesn't turn wifi off when I leave the area so, I h

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Internet 25 Gateway Self-Install

I currently have the Internet Basic 6 plan. My account says that I am eligible for the AT&T Internet 25 plan. If I click:    Get this plan   on the page, it gives a Wi-Fi Gateway Installation First Available Appointment Date. Can I do a new AT&T Internet 25

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Bellsouth Email

It appears there is a glitch that is affecting multiple people with logging into their bellsouth accounts. AT&T is being less than willing to do much to help. Most recently, they stated they had to send a code to my address on file so that I could log back in. However, they claim the only addres

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Blocked number on bill question

If I block someone on my cell phone with AT &T, then on my bill it says blocked call, does that means it is a call coming in from the person I Blocked? A yes or no answer would be good to hear

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Unlock Denied

I have a Samsung Express Prime that no longer has service with ATT. It was paid for a few years ago and I do not owe any balance to ATT. I have attempted to unlock it a few times but it replies that the unlock is denied. I wated a couple of months and tried again and still get the same response. I d

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Troubleshooting Your BGW320 For Voice Calls - Solutions from the AT&T Community

​​​​Learn how to get back in the conversation and restore phone service​​​​ ​​Let's get straight to it. ​​The best way to restore your home phone or internet service is by restarting the modem. You can try one of two quick fixes:​​​​ ​​​ ​ ​ ​ ​​​​Press and hold the red reset button on the rear o

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Old Phone Pedestal needs to be removed

Who do I contact to get an old phone pedestal removed? It has been there for ages and is bent and mangled with wires all over the place.

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Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Phone trade in.

I recently traded in my ZFlip 3. I was given $1,000.00 for my trade. I purchased a S23 Ultra for $1,199.00. I'm using the next plan for 36 months. If I chose to pay the phone off in three months, how much will I owe? I think I'll owe less than $199.00. Is this correct?

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