Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Ready to ask the community a question?  Get started...
Samsung

Samsung

Discuss all the Samsung devices available from AT&T.

10.1K

S8+ will not update to latest software version

S8+ will not update to latest software version

 posted 

4 days ago

 • 

Last response by 

an hour ago

Downgrade to 4g from 5g?

is it possible to downgrade to 4glte from 5gE. I have a galaxy s20 and i literally never have a stable data.Nothing loads from facebook to email to ev

 posted 

4 hours ago

 • 

Last response by 

2 hours ago

S4 sim card replacement

Hi,My girlfriend's Galaxy S4 is completely dead. We have tried starting it in safe mode, we tried replacing the battery and the phone itself, not the

 posted 

5 hours ago

 • 

Last response by 

4 hours ago

Visual voicemail app not completing setup for ATT voicemail on S10e

I recently acquired a new, unlocked S10e and migrated to it from an iphone 7 using smartswitch. Everything is working fine except the visual voicem

Another Galaxy S10+ on AT&T not getting OTA updates!

I pre-ordered the Galaxy S10+ last year and got it when it was released. Since then it had not received any OTA updates and was stuck on the February

 posted 

2 months ago

 • 

Last response by 

6 hours ago

multiple calls indicated at the same time

Phone indicates 169 calls at the same time. I assume that this is a system problem.

 posted 

3 days ago

 • 

Last response by 

7 hours ago

message alert on my cell phone

I just received a message from ATT on my cell that says: confirm this phone for password resets within 24 hours here with a link to this:edd.att.com/

video call unavailable. use voice call

I have a Samsung S7 and am trying to make a video call. I have checked my settings, and making video calls is enabled, so why can't I make one?

 posted 

10 hours ago

 • 

Last response by 

10 hours ago

Wifi wont turn on for my j7

When I try to turn on the wifi it wont work just attempts to turn on then goes off

 posted 

4 days ago

 • 

Last response by 

21 hours ago

Pictures/ MMS won't download on Galaxy S9

I've had this phone for 15 months with no problems.   The past few days pictures will not download in text messages.  I have searched and tried everyt

 posted 

6 months ago

 • 

Last response by 

21 hours ago

AT&T TV – All Your Entertainment In One Spot.  Learn more…