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Factory reset phone asking for previous PIN number

Even though i factory reset the phone it’s not allowing me access. It’s asking for a previous PIN number. What can I do?

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Use existing sim card in new unlocked phone

I recently purchased a new unlocked phone that is compatible with ATT; however, I don't know how to activate the phone after inserting the sim card (a

 posted 

2 years ago

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Last response by 

sreddin2 

2 hours ago

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I cannot call my mom but she can call me

We both have a Galaxy s10 plus and we both had reset our phone reset network settings, and cleared all blocked callers. We both have the blocked unkno

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2

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LG G6 H871 software update failures

Received software update message for LG G6 (H87130e) which I presume is a security update. In any event the update continues to fail every time with a

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Text messages do not reach after upgrading phone

I switched my old Pixel 3 to a new Pixel 5. The new device is activated, the old is inactive, turned off most of the time. My husband's text messages

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Galaxy Note 20 Ultra NO SOFTWARE UPDATE

I contacted AT&T for 3 times to push a software update. Each time I was told to wait 12 hours and each time nothing happens. All troubleshooting w

 posted 

2 days ago

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Last response by 

ATTHelp 

13 hours ago

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Not prompted to enter device unlock code when entering different sim card

I was recently approved to have my phone unlocked. The phone is a Blackberry Keyone model #BBB100-1. When I enter in a different SIM card, I'm n

 posted 

2 days ago

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Last response by 

lizdance40 

18 hours ago

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22

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E-sim QR code to activate open new phone

I got a new phone on Amazon, and my current sim card does not fit. Is there a way to obtain an QR-code for an E-sim in my old phone to scan it in my n

 posted 

a day ago

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Last response by 

Lilybell2 

a day ago

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11

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Old Text message resent

My husband received an old text from me today but it didn't show on my phone. Is this a known problem?

 posted 

2 days ago

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Last response by 

ATTHelp 

2 days ago

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15

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Some calls go to voicemail and some of go through normally

Samsung Galaxy S7 Android Version 8.0.0 Oreo Security Patch Level Dec 1, 2019 Issue: Some calls will go to voicemail, some will come through just f

 posted 

2 days ago

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Last response by 

ATTHelp 

2 days ago

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