
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to use and troubleshoot your wearable devices.
1.2K
I gave a Galaxy Watch 4 that has never been able to Numbersync since I got it last summer. Since then, I've upgraded from a Note 20 to a Fold 4. Still no Numbersync. The watch works fine, bluetooth or as a standalone with its own number...just no Numbersync. All I get is the error
Questions
17
3
0
Closed
I signed up to add a watch line to my account, and recieved the confirmation email with the number. The guide's steps from the AT&T site are: 1. Turn on your watch.2. Open the wearable app on your phone and pair your watch.3. Let the eSIM download automatically or follow the prompts to
Questions
105
6
0
There’s something wrong with my Apple Watch SE because when people call me it doesn’t go through and it goes to voicemail but when I try to call it doesn’t go through either and it says that the call failed I have an AT&T plan on it and it’s enabled I also have Wi-Fi calling and it still doesn’t
Questions
61
8
0
Bought an apple watch and paid full retail. Order a new line on the AT&T app. Go through the send a code to my phone. Enter code. Congratulations! Your order has been submitted and you will receive an email for activation. Ten minutes later, email comes with a cancelation of order because we can
Questions
21
1
0
I purchased 3 Apple Watch Series 8 GPS+Cellular for my kids for Christmas. They were purchased through AT&T and a cellular line was added to my husband account for each watch and we upgraded his account to whatever the top one is. Each watch has their own cell phone numbers and we’re activated.
Questions
37
1
0
I bought the galaxy 5 pro and the s22 ultra from att brand new never used. When I tried to sync them it goes thru the process until it gets to the last step, I get a code and says number sync encounter a problem. Talked with customer service going back and forth, transfered from one to the other. D
Questions
41
3
0
Accepted Solution
Official Solution
Hello, I started my plan with 2 iPhone 12s and 2 Apple Watch SEs back in spring of 2022. I now realize the cell service we pay for on the Apple watches is completely uneccessary, as we always have our phones on us. I don't want to return the Apple watches, but I'd like to remove the cell servic
Questions
30
1
0
Watch only rings with synced number if phone is on and nearby. Anyone else have that issue?
Questions
17
1
0
I have an Apple Watch that I no longer can use because I switched to an android I still need to pay on but want to sell it. How do I go about selling the watch I’m still paying on?
Questions
29
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
I am finishing up a new construction and now find that there is No internet service available according to the address look up. The golf club subdivision (3500 feet away) has full 1 Gig service. I have found these at 500' and 950' from my property on my side of the street and they lo
Questions
• Internet
1
0
0
I have a TCL 50" TV. I found 2 codes that sort of work, they control the volume and power just fine. But I need to be able to change the tv inputs also with the S30 remote. Anybody know a code?
Questions
• TV
3
0
0
Everytime I reconnect to my internet or open up a new website my internet takes like 20 seconds to try and reach the website (normal sites like reddit, roblox, game servers, etc) it times out and gives me the default chrome “err_timed_out”. It also kicks me out of games and as a streamer is just not
Questions
• Internet
5
0
0
There is a noisy AT&T underground cable/fiber box near my apartment which a constant high whistling sound 24/7. I presume it's the fan. What is the solution for this? I hear it 24/7 on my balcony, even IN my apartment. It is very irritating.
Questions
• Digital Life
5
0
0
I have been chasing a reboot problem for the past 3 months. The router reboots after 25 hours and +/- 15 min. This is almost like clock work. I have tried a number of solutions. The most recent was to setup a router behind the ATT modem to validate that I didn't have an excess of equipment hi
Questions
• Internet
5
0
0
I am on auto-pay and my payment is usually taken on the 9th of the month. In December it was instead taken on the 20th, then in January went back to the 9th. Did anything like this happen to anyone else and if so do you know why that occurred? I have not changed anything on my account i
Questions
• Wireless
5
0
0
Accepted Solution
Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
6.9K
96
Accepted Solution
Official Solution
My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?
Questions
• Internet
1.3K
4
0
Accepted Solution
Official Solution
We do not have a dialtone at this time. Just started this problem again today. We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.
Questions
• Home Phone
1.2K
12
0
Accepted Solution
Official Solution
I tried to submit online cancel request but I couldn't submit because of this message " We didn't find services available for your request". Can you let me know how to issue by online cancel way?
Questions
• Internet
742
1
0
Accepted Solution
Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
525
1
0
We understand how frantic the new year can be. Let us help you set up your new gifts and get you ready for a great 2023!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
Learn how you can get the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max from AT&T!
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.