AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
my daughter sent her old iphone 11 to me but it is no longer online and i need to unlock it.how do i do that when it is not connected any longer?
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Phones & Devices
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I’m going to Europe in about a week and due to the high cost of the AT&T international plan I decided to purchase a local eSIM that will cover calls and texting while I’m in Europe. During this time I plan to keep my AT&T eSIM turned off, except when I’m by Wi-Fi and I may use it in airplan
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Features & Services
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My car has a previous owner for in car Wi-Fi I need to cancel their account so I can get my own account
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Features & Services
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On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.
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Phones & Devices
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Over $29. I’ve been a customer for 30 years. I don’t want us switch carriers but ever since I added internet this has been a nightmare. The rep on the phone didn’t care when I said to cancel my service. He was very flippant. is there a higher up that actually cares ?!?!
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Wireless Account & Billing
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I called AT&T and talked with a representative and they stated that the promo offered at the start of my service would be honored and my past bills credited as soon as they received my trade in even though it was after the 30 days. After my tracking number showed delivered, I checked my next bil
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Wireless Account & Billing
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Hello everyone,we are a manufacturer of electronic alarm systems and we use SIMCOM 7600G (LTE) modules.With AT&T SIM I have data connection problems (as APN I put "nxtgenphone") and I can't make voice calls"Call rejected or line busy"SMS works.I would like to point out that the SIMCOM 7600G Modu
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AT&T PREPAID
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One of att employees scammed me into letting me let him run my credit thinking he was gonna get a sale. I wanted to switch my 4 lines from prepaid to contract. He lied to me saying I could keep my numbers. After he ran my credit he said I couldn't keep my number that if I called back I could get the
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AT&T PREPAID
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A ticket was opened and I received a text stating they were working on it, then another stating it was resolved with a link in text to see details. THERE ARE NO DETAILS!!!! ITS NOT RESOLVED!!! WORST YET, WHEN REPLYING TO TEXT THE RESPONSES ARE IN SPANISH. I DON'T SPEAK OR CARE TO SPEAK SPANISH
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Wireless Account & Billing
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my daughter sent her old iphone 11 to me but it is no longer online and i need to unlock it.how do i do that when it is not connected any longer?
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Phones & Devices
4
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I’m going to Europe in about a week and due to the high cost of the AT&T international plan I decided to purchase a local eSIM that will cover calls and texting while I’m in Europe. During this time I plan to keep my AT&T eSIM turned off, except when I’m by Wi-Fi and I may use it in airplan
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Features & Services
4
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I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c
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Wireless Account & Billing
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Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
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Phones & Devices
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After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad. CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w
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Features & Services
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Will ATT be selling or an upgrade for the New ipads announced today?
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Phones & Devices
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My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Phones & Devices
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I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,
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Wireless Account & Billing
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Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?
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Phones & Devices
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I need to add her on the account (Edited to remove personal information)
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Wireless Account & Billing
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You can pre-order the new iPad Pro and iPad Air now, with availability in stores beginning Wednesday, May 15. You can purchase iPad Pro devices with an exciting offer for those adding a new line, with choice of Unlimited Your Way.
• Pre-order the iPad Pro 13" now:
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• Pre-order the iPad Pro 11" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Air now:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
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