AT&T PREPAID
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Learn how to best manage your wireless service and account.
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Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin
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I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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I have three phones and three lines. Two of the phones are in an installment plan and one phone is paid off. I’m trying to add a fourth line and a fourth phone with an installment plan but the system won’t approve me. It’s saying I have to pay for my phone in full.Why?
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Do business wireless accounts have a passcode? And if so, how do you find it?I recently took over as the primary contact for our business account, but I haven't figured out how to navigate the Premier portal all that well yet.
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I used Asurion insurance to get a new phone back in June. They shipped me the new phone and gave me a box and return label to ship back my broken phone. I dropped off my broken phone package at USPS and they gave me a receipt. 4 months later in October, I get a $350 bill from AT&T because they s
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I attempted to switch back over to ATT after switching to another company a few years ago. I got a promo and purchased 3 iPhone 15s, however, cancelled the lines and service due to inaccurate info given to me by the sales rep. I paid the taxes on the phone ($291.21), and was told to return the phone
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multiple wrongful charges and lack of resolution after 5 months and multiple attempts. Been trying to get this issue resolved since at least December 2023. A user on my account walked into an AT&T store to get an upgraded phone. He walked away with an upgraded phone, as well as a new phone line
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I need to make a complaint about Jeriel M, and his two supervisors Jameson J. and José A. It is Jeriel's lack of professionalism, his lies and him not knowing what to do. Neither he nor his supervisors will answer my or my wife's calls or text messages. I need to resolve this issue ASAP.
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My email was leaked during this data breach. I got some breakin attempts on my email account. I need to change it due to deleting my email account but I cannot do so in my online account. I called firstnet customer service and was told that they cannot change it or give me access in my account to c
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I have an iphone and my x is on the same account at this time and I dont want to change my number. she knows who i can and how long......... can this be done in real time...... also knows who i talk too.......... i dont know if able to read my text or emails
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In 2022, I went into an AT&T store to ask about my bill, and I was told the current wireless plan I had was outdate and no longer offered. I was told of a new plan, Unlimited elite and that I would be saving money (from $155 to $130) so I agreed. I was then asked about my internet provider (Comc
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I ordered an iPhone 15 two days ago and every time I put the confirmation code in it says I don't have an order. But other times it never loads can someone please help!!!!
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Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou
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I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
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The April 2024 security patch, which was released for the Galaxy S24 lineup last month, brings several fixes from Google and Samsung for vulnerabilities affecting Android and One UI. When I try to update, phone says software is current. Also can't make calls since 5G and also some apps are not worki
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I need to add her on the account (Edited to remove personal information)
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I got a charge message from AT&T BILL PAYMENT DALLAS US of 300 USD. It’s charged at 5:10 03/05/2024 AU time. I’ve never been to US. And I don’t have any connection with AT&T or US. It’s credit card fraud. Please cancel the payment. Thank you.
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I have an iphone and my x is on the same account at this time and I dont want to change my number. she knows who i can and how long......... can this be done in real time...... also knows who i talk too.......... i dont know if able to read my text or emails
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