3 Messages
Phone being tracked
I have an iphone and my x is on the same account at this time and I dont want to change my number. she knows who i can and how long......... can this be done in real time...... also knows who i talk too.......... i dont know if able to read my text or emails
Accepted Solution
Juniper
ACE - Expert
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32.3K Messages
12 days ago
Online you can check usage. That means if call or text, incoming/outgoing, what number it was with, and length (call only of course). The content itself they have no access to as that would require actually looking at your phone.
It is not true real-time as that information only reports once completed. As for how soon after, not a guarantee, but within an hour wouldn't be unreasonable.
Because that usage has the potential to affect billing or service prioritization (such as how much data is used), that is not private to you. It is information belonging to the account owner. If you are the account owner, change your password and make sure your ex is not an authorized user. Regardless if you or your ex are the account owner, one of you really should do a Transfer of Billing responsibility to take your line to your own AT&T account (or port the number to another provider). www.att.com/tobr
Whether just a regular ToBR or porting to another provider, do NOT cancel the line or the number is lost. It has to transfer while active which upon completion cancels it.
Bottom line, you want privacy then whoever doesn't own the account needs to leave.
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OttoPylot
ACE - Expert
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24.4K Messages
12 days ago
Is the account in your name? If you are then you can remove her from your account, which means she will have to get her own service. Or, you can make sure the account does not have her as an authorized user so that she can't make any changes to the account. In either case, she can't read your texts or emails if they come to your phone number. She can see the bill if she has access to your account (username/pw) but all she can see is the incoming/outgoing phone calls (date/time), and not the content of text messages/emails unless she can access your phone.
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NateSpaulding
3 Messages
12 days ago
OK how could she know who i talk to an hour after i talk on the phone and how long i was on the call. are you able to check account online in real time? the account os a joint account so not sure what to do for privacy
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ATTHelp
Community Support
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232.1K Messages
12 days ago
Hi @NateSpaulding, your privacy is our priority, and we're here to help!
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Andrew, AT&T Community Specialist.
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NateSpaulding
3 Messages
12 days ago
doesnt answer my question and I dont need AI to answer me i was on hold for an hour playing the merry go round holding
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OttoPylot
ACE - Expert
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24.4K Messages
12 days ago
@NateSpaulding If she has access to your account, she can go online, after a period of time as mentioned by @Juniper , and see what time and phone number was called (or received from). The same for texts and messages but she can not read the text messages (or emails) because they are available only on the phone that received or sent them.
A joint account just means that the owner, and who ever they give access to, can view the billing and make changes to the account. If you don't want her to view the billing (which will indicate date, time, and phone number of messages/calls) then either remove her as an authorized user, delete her phone number, or change your password so she can't login in to the account.
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