Last month I received a letter inviting me to switch to AT&T Internet Air. I thought this was AT&T's way of informing me I needed to switch my AT&T cable internet plan to Internet Air while AT&T replaced cable in my area with fiber optics. It was simple. They would send me the air

We have never had any issues in the past. ATT has been rock solid for us since they brought fiber to the neighborhood, but I can confirm a very annoying connection issue is happening at my house. Also the same issue happens when I?m wired directly to the router so it isn?t a WiFi issue. I get short

A technician came and install the WIFI in the house, then another crew was supposed to connect the house to the Internet, but I received a message stating that my installation was cancelled because they "Hit a snag" whatever that means. I would like a more detailed explanation, please. I have not mo

TL;DR: I am having issues eero and att bgw320-505 port forwarding. Hi all! I am writing this to hopefully get some help. Recently got ATT fiber and an eero system, I managed to make my eero system act as the router and the bgw320 act as a modem more or less but Port forwarding just won't work. I ha

I'm in Europe using a Vodaphone sim and with it still able to use my US phone number to iMessage. I am getting warning notifications from AT&T which state a day count, such as "(305) 555-5555 (except it's my real stateside number) 22 days left, this number is registered to your Apple ID, but is

Two family members are not able to receive my text messages on my Samsung A52 cell phone. We have tried everything from deleting them, clearing cache etc. and then re-adding them.  Tried to send via message icon as well as through Contact icon. Neither works.  I receive all their text mes

Hi there, I have been a customer of at&t from last 12 years, I thought to upgrade my mobile plan but rep started asking me questions, most of them were more than 2 decades ago, I asked them to let me know from where i can find these in my credit file but they kept on insisting that i have to a

I'm attempting to up my iPhone SE to an iPhone 15 Pro. On the Upgrade page, in the "Trade in and Save" section, I select "Trade in", and see a dialog for "Estimate your phone's trade-in value". I enter my IMEI, then click "Continue". But the next dialog says, in bold letters, "Skip IMEI entry" and t

I try to contact for unlock can't email.. it's says have some technical issue.. it's been A month already.. please help me to unlock my phone.. im from Asia not america

I am having major issues routing to the game server for World of Tanks in Chicago - wotna3.login.wargaming.net (IP 92.223.56.20) The game is rubber banding like mad and is unplayable. others are not having an issue. Traces are below.  Tracing route to wotna3.login.wargaming.net [92.223.56.20

Hi there, Does anyone know if AT&T have now removed the ability to remove Video Management Feature / Stream Saver from all packages now. It disappeared from the $65 package so I moved to the $75 package to keep it. Now it appears to have disappeared from there (the ability to switch it off / on

Out internet download speed is 20mb-40mb pers second when it should be way higher

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun

I have a small business and use a wireless phone to answer my calls to # 570-506-4390. I use an answering service -Called Smith AI and I have  my calls forwarded to them to answer and set up appts. It came to my attention that when people who have Verizon as a carrier call my office number it

My neighbor recently lost her husband and the family in trying to assist with financial matters took it upon themselves to cancel her landline. She was extremely upset as the machine message was recorded by her deceased husband which she wanted to keep. Is there any way to recover the answering mach

My phone is not connecting to the internet via WiFi or cellular. However the rest of my family is not having this problem. What could be causing this?

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

Increase in Wireless Services

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone