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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Conocer el saldo de mi cuenta estando fuera de EEUU

Nesecito saber el saldo de mi cuenta prepaid. El problema es que no estoy en EEUU y este servicio no admite los mensajes fuera del pa?s por lo que al no poder recibir el c?digo de acceso, no me pueden brindar esa info. Yo he realizado dos pagos y no pueden informarme si se ha acreditado y si esos pa

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South Carolina Area Code

U tell me (Edited to remove personal information)

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26

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How to activate a prepaid sim card using a prepaid fast card?

Can't active prepaid sim without paying for a plan, and I've already gotten a prepaid fastcard.

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356

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Can't activate new prepaid service with port in

Purchased a sim for the 12 month 16gb prepaid service, used the port my number current number in option. Received the SIM card today.  Online activation says the number is ported and everything is good to go, and that I just have to create the myATT account.  I've tried to create this acc

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252

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How can I access my call/text logs after I switched from AT&T prepaid

I left AT&T prepaid a few months ago and lost access to my online account. How can I view my call/text logs from the time I had my account open? I have called numerous different AT&T numbers, including the store in my area and have had no luck with an answer.

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Unable to activate new prepaid sim

I have a new prepaid sim that I ordered from the AT&T prepaid website. I requested to port my current number to it. The number shows correctly on the shipping paperwork I received. I placed the sim in my phone to activate it, but I cannot complete activation, and I cannot set up my online accoun

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18

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Itemized bill

Trying to get a itemized call log

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24

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I payed my bill

The money is in my account I payed it with the same card on file for auto pay but my phone is not working

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Cant port out prepaid number

Hello I have been trying to port out my atnt prepaid number to Tello but it wont go through. I know this is possible because I transferred another prepaid number to Tello without any problems. When I go to port out my phone number Tello informs me that my pin is incorrect. I have talked with an atnt

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Lost AT&T prepaid number due to cancellation while overseas

I am travelling overseas for an extended period, and my AT&T prepaid SIM has become deactivated as my autopay has apparently failed (I didn't receive any email notification about it). I am absolutely desperate to get my number back; it is my contact number for friends and family, and it is link

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Itemized bill

Trying to get a itemized call log

Questions

24

1

0

Accepted Solution

Official Solution

How can I access my call/text logs after I switched from AT&T prepaid

I left AT&T prepaid a few months ago and lost access to my online account. How can I view my call/text logs from the time I had my account open? I have called numerous different AT&T numbers, including the store in my area and have had no luck with an answer.

Questions

19

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