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Wireless

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Creating account

I want to create an my at&t account I have the phone number but don't got the phone to accept the codes if any are sent to the number

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last bill is inaccurate

i received bill for 1284.00 and never in 18 years used that amount of data! I tried calling and you keep disconnecting me “saying no current account” now this is going g to collections ( I have excellent credit and never missed a payment). I need to talk to someone as something weird has happened.

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6

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Deceptive Sales Tactics

On March 22, I had a scheduled appointment to upgrade my home internet service. While the technician was working, an AT&T Home Expert came. He asked if I would be interested in mobile service with AT&T. I informed him I had 3 lines with another carrier and what I was paying for the service.

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36

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Att and Costco kiosk scam

AT&T is scam. I signed up for AT&T at Costco kiosk and it was the worst decision of my life. I was paying $180 with T-Mobile for seven lines including two tablet lines unlimited everything. I was told at the Costco kiosk for AT&T that my bill will be $206 and I will have everything unlim

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1.4K

30

Accepted Solution

Official Solution

Device Unlock - Need Help!

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

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35

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iPhone send back!

Hi all! I’m looking for information whether I need to schedule a FedEx pick up or drop off at FedEx box or do I leave it out for the mailman to pick up. I’m sending back phones that one was an upgrade and another was a claim for and through Asurion. if anybody knows this information that would be gr

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17

1

Accepted Solution

Official Solution

Can't use store purchase refill card

Can't purchase refill card

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20

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Closed

District Manager phone number, no response to email

I need the contact information (phone number) for the area or district AT&T manager.  I have receive email addresses to which I used, but and I am not getting any response.  Very dissatisfied, I am in Moscow Idaho and this is regarding my wireless account. Thank you!

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208

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ATT’s trade-in promotional offer discrepancy

I recently switch to ATT wireless with 5 new lines and facing some discrepancy with a promotional offer I received from AT&T. On 03/24/2024 I interacted with a representative from AT&T who offered me a promotional trade-in offer for an iPhone 12 Pro Max, as follows: Offer: $1000 trade-in v

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23

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Accepted Solution

Shipping label for exchange

I need to be send a shipping label for my phone that I exchanged to send back

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14

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Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

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phone keeps losing total connection to ATT

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

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will it work to a iPhone max and a apple ipad

IDk

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17

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will it work to a iPhone max and a apple ipad

IDk

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15

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Closed

will it work to a iPhone max and a apple ipad

IDk

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17

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Account management email info incorrect?

Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou

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23

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Trending Accepted Solutions

(47)

Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

117

5

0

Accepted Solution

Official Solution

Asurion Upgrade

Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?

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101

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Accepted Solution

Official Solution

Upgraded phone online with Trade-in Promo

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in

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96

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Accepted Solution

Official Solution

Order a SIM card for my AT&t cell phone

I need a SIM card for my att smartphone

Questions

95

1

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Accepted Solution

Increase In Wireless Effective June 2024

Increase in Wireless Services

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91

7

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