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On Monday, May 6th around 2 PM Eastern, I lost DSL signal and went to restart my router because the broadband light was solid red, but heard a tech outside behind our condos near the terminal. I stepped outside and confirmed he was with AT&T and asked if he would be the reason my DSL signal was
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Dear I received a new router/modem cds-9010 and no problem to access wifi with giving information. But I need to access gateway though. there is no information about it. please, let me know the userid / password -not SSID and Wifi access pwd, for a router. I need to change SSID and wifi acces
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My internet air has had the code E013 all day. I have tried restarting it 3 times with no luck. Does anybody have any ideas?
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Anyone have a workaround for the new air internet using the all-fi HUB not being compatible with VPN connections? Kinda ridiculous AT&T u-verse that is ?old? and not supported anymore works great and mandated upgrade to new air using HUB does not? I think this is unacceptable for more and more e
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Hi, I am a streamer and the router at my house is on the opposite side of my house to my office due to where the fiber optics can come from. I want to buy a router and have it in my office while still using my old router for everything else. First of all, is this possible, or do I just need to stick
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I just had my gateway changed from an old 2-wire/Pace brand to a BGW210-700 but realized that the Belkin BBU barrel connector doesn't fit. Does anyone know of the easiest way to adapt it (since we no longer have a Radio Shack).I have a disabled person living here so it's important to have a working
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AT&T recently replaced my Arris NVG589, as it died, after many many years. It was attached to the Belkin Battery Backup for Residential Gateways (BU3DC001-12). The power specs are the same for the BGW210 as they were for the NVG589. However, the power plug on the Belkin Backup is a 5.5 x 2.1 mm
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Out internet download speed is 20mb-40mb pers second when it should be way higher
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I am super frustrated with At&t, they don't even seem to care the wifi keeps going down everyday. Half the time they are not even aware there is an outage. I can't get any info on when this will be solved, why it's happening. I'm never even notified. How is my child supposed to do school work? I
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I am experiencing a routing issue in the AT&T network and cannot get anyone in your support department to even understand what a traceroute is, let alone help or direct me to someone who can help. I have omitted the first two hops to keep my location hidden. hop 3 is an AT&T IP per ARIN who
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Repeated DDOS barrage attacks keep overwhelming and crashing my AT&T Pace 5268AC. AT&T techs recommend putting a stand-alone hardware firewall between the internet and the AT&T Pace 5268AC (upstream of the 5268AC) to protect it. I don’t want to disable or diminish the firewall/safety f
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We’re getting ready to demo a building in Chicago, IL and the demo contractor has requested that AT&T come out and disconnect the line attach to the building or provide us with information that it’s okay to remove, how do I go about this?
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My internet went down and, after following the trouble shooting guide, it looks to be an issue with my bgw210. The system is reviewing power as indicated by a green light by the power port. However, on the front of the machine all lights are off. Resetting and unplugging/plugging in have no effect
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