3 Messages
New all-fi HUB
Anyone have a workaround for the new air internet using the all-fi HUB not being compatible with VPN connections? Kinda ridiculous AT&T u-verse that is ?old? and not supported anymore works great and mandated upgrade to new air using HUB does not? I think this is unacceptable for more and more employees working from home.
ATTHelp
Community Support
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232.4K Messages
21 days ago
Hi @Johnik2! We understand that you're facing issue with AT&T Internet Air's connectivity.
As the concern is with the AT&T Internet Air, the best team to assist you is our AT&T Internet Air team.
We recommend that you contact our AT&T Internet Air customer service team at 800.288.2020. They are available from 10am to 7pm Central, 7 business days a week.
Let us know how it goes.
For further assistance, we are always here to help!
Thank you for contacting AT&T Community Forums,
Ancy, AT&T Community Specialist.
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Johnik2
3 Messages
20 days ago
AT&T air support were the ones that told me there was no solution. I think it’s unacceptable that the newest upgrade is a downgrade as it does not function like u-verse in regards to vpn access. With so many of us working from home you would think a “mandatory” equipment change would have the same functions. Now I find out my current service will expire in 5 days? Where was that communication!
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