Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
AT&T Internet

AT&T Internet

Share tips and tricks with other AT&T Internet customers.
Ask a question

Latest conversations

View More

(68754)
Smart home app inaccurate high usage shown

When I log into the smart home app I have 1 UNKNOWN Device that is is no longer connected never knew it was connected but it shows 1.2 T of use in just 7 days for 1 single device…when I go to my app and go under my account it says 504 total GB used for ALL DEVICES same time period. I’m Using the BGW

Questions

 • AT&T Internet Equipment

8

1

0

Accepted Solution

AT&T Risk Management

Hello, I have been trying to reach AT&T Risk Management for over over a month to raise a claim 1-844-859-3269. I have left many voicemails with no response at all. How else can I file a claim for damage as no one appears to be monitoring the toll free number.  I look forward to hearin

Questions

 • AT&T Internet Account

25

3

0

What is the best way to order a static IP address?

I need to order a static IP address. Where is this best done?

Questions

 • AT&T Internet Installation

8

0

0

Arris BGW210-700 Software/Firmware update

Yesterday I had AT&T upgrade my internet service for my ISP (they use the AT&T lines). AT&T delivered a new BGW210-700 gateway. It came with firmware version 2.17.5 which is relatively old. Current versions are 3.20.x or higher. On these forums, I learned that I cannot update it mysel

Questions

 • AT&T Internet Security

76

6

0

2Wire Gateway and connected devices not showing up on Smart Home Manager

Hello!We have a 2Wire vDSL Gateway and when I try to access it on the Smart Home Manager app, I get the following:Internet: OnlineNetwork Hardware: 0 Online (!)Connected Devices: 7 (as of right now)When I tap on Network Hardware I get the following error:Hmm, that didn't work. Let's give it another

Questions

 • AT&T Internet Equipment

8

0

0

Billing and Payments

The system is not allowing me to combine all my bills into one. I don't want to have multiple bills from one company it's that simple. I have a credit that I can use to pay and it would help me to feed my kids if i could use it. Oh and another thing I have had to change my password each and every t

Questions

 • AT&T Internet Account

10

0

0

I would like to transfer my acp benifits to att internet

I would like to transfer my acp benifits to att internet im on a fixed income

Questions

 • AT&T Internet Plans

7

0

0

Laptop won't connect to wifi

Computer was connected to our att wifi and then the smart home manager blocked it. Now it will connect to the wifi, but it is denied access to the internet.   It can access the internet through an ethernet cable connect to the gateway/router.  All our other devices connect via wif

Questions

 • AT&T Internet Equipment

9

0

0

Closed

Check ATT email without using Yahoo

I simply want to access my home ATT email without having to access or support Yahoo. The att/yahoo home page is nothing but extreme (Edited per community guidelines) blogs and plagerized "news" stories. The blogs that att.yahoo.com regularly posts are hate filled anti-American and if you try to

Questions

 • AT&T Internet Security

4K

11

Need to switch to 2.4 ghz for new device but access code on bottom of my router is wrong!

I bought a smart light bulb. I'm trying to set it up but it needs to use 2.4 ghz wireless.  I went to the numerical URL listed on the bottom of the router and went to find band steering, but I was asked for the access code.  I have entered the access code listed multiple times, and select

Questions

 • AT&T Internet Equipment

25

2

0

Be the first to reply

(20)