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(71572)
Set up att wifi extender

Just plugged in my new gateway and the internet is working but it won't work on my extender. How do I get it to go green and connect to my gateway

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don't I have to return my dvr when closing my account?

I received an email that told me to return the modem but nothing was stated about the two cable boxes.

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18

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Why is it so hard to cancel a service with at&t

Been trying for 3 hours on the phone with customer service to cancel an internet service that I am the primary acct holder on. I have  2 accts but only need to cancel the internet that was in service at my son's residence.  I have called 5 times but 4 of those times the rep says the passcode is inco

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2.4K

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Is DSL being phased out?

I heard that ATT&T is going to phase out DSL service. I live in a very rural area and am lucky to have DSL. AT&T had a limited number of sockets and I got the last one. They do not think it's fiscally reasonable to run fiber optic cable up the mountain that I live on, so if DSL goes away, I'

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700

6

AT&T Wi-Fi extender connected but didn’t finish setup

My extender says connected but I didn’t finish the setup. Every time I try to run a scan for signal strength it’s say switch to main Wi-Fi network. But when I check network is under my main Wi-Fi network. Could someone help me please.

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539

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Power Pole Replacements

We have damaged & leaning power poles, one with a transformer in dire need of replacing. FPL sd to call ATT since ATT owns Bellsouth, which are the poles we have, (per the FPL rep after running the pole#). When I call the ATT tele#, that FPL rep gave, #877-739-2478, it's the mobile/wireless serv

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70

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Official Solution

e-mails sent to gmail accounts are bouncing back as undeliverable- need help with DKIM and SPF

why are my e-mails sent to gmail accounts bouncing back as undeliverable? Help with DKIM and SPM Recently my e-mails sent to anyone with a gmail account are undeliverable. The message I get is that I need to authenticate with DKIM and/or SPF. I don't know how to do this and ATT support said they did

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240

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How do I cance a booster?

I have been calling the 1800 288 2020 and once I enter my phone number it just hang up.

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14

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Escalation Team

I would need the phone number fir the escalation team. They are charging us with not returned equipment eventho we have returned it and have receipts. Talked to customer service server all times but still receive bill with "final notice"

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Switching to Att Air

I went and upgraded my phone a few weeks ago and got roped into getting the new Att Air setup over my previous ATT 25 service. I am a bit confused because I was told in store that I would not need to do anything that it was being transferred from Att 25 to Att Air automatically. Well, not when I log

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(12)
Extenders not showing even after forgetting and reconnecting

Following up on https://forums.att.com/conversations/att-fiber-equipment/fiber-with-home-extenders-extender-not-showing-but-working/6282d87412d20e6978ec4351?page=2 pretty frustrated with the smart home manager

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14

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Auto pay de enrollment

I have been de enrolled from autopay every 2 months, not by my request.   At&t has been horrible about providing any solution and just keep blaming others.  Telling me to re enroll and wasting my time on the phone.   I'm going to be canceling my service. 

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20

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cannot get ATT debit card for refund to work

the ATT debit card mailed to me for refund after cancellation of U-verse service does not work ! PH's not answered and cannot establish a log-on  

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Billing and payment processing via Carol Stream is very slow.

I received our bill for at&t internet services yesterday (March 11). The issue date on the bill is February 25th.  Recently, I tracked my payments to Carol Stream and it takes four days.  The problem?  It takes Carol Stream 14 days to get a bill out the door.  Calculation of

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How to Securely Access Your NAS Remotely: VPN Recommendations Needed!

Hey, everyone! So, I've been tinkering with my NAS setup, and I'm looking for some advice. I want to be able to access my NAS from anywhere, you know, like when I'm chilling at a coffee shop or on vacation, but I'm kinda paranoid about security. I've heard that using a VPN can make your connection

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26

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DESBLOQUEO DEL IMEI

BUENAS TARDES, POR ESTE MEDIO SOLICITO EL DESBLOQUEO DEL IMEI NRO: (Editado para eliminar información personal) // IMEI2 NRO: (Editado para eliminar información personal) 4 DE MI IPHONE 13 PRO MAX CON NUMERO DE SERIE: (Editado para eliminar información personal). NUMERO DE MODE

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Trending Accepted Solutions

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Internet down

My internet has been down for 2 days without an explanation. I would like a time frame as to when it will be on

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591

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Official Solution

FIXED WIRELESS MESH system

Hello, I currently have ATT Fixed Wireless with the Pace 5268ac gateway. Is there a way to successfully add a third party mesh system without having issues? I live in a large home that doesn't get wifi signal on the other side. Id like to add a mesh system but not sure how that works with fixed wire

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105

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demolition clear letter

I am trying to obtain a demolition clear letter to apply for a demolition permit in the City of Hialeah. The address of the structures to be demolished is 1826 Gadsen Blvd, Orlando FL 32812

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53

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Official Solution

Upgrading internet plan

I'm currenting using the internet 18 plan and want to upgrade without having to schedule an appointment with a technician coming in. I'm wondering if I can just do this online, but I can't find a button anywhere to change my current internet plan. There should be a button to do it under the plans de

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33

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Official Solution

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ADI with managed router fan is on high after a power outage. It has always been on low previously.

We had a power outage yesterday and when power was restored the fan in the router was 5 times louder than before. Can AT&T please login to router and manage the fan speed?

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