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AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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Accepted Solution

My modem has a red light on service

My modem has a red light on the service light and we have no internet at all. We got a new one not to long ago and since then we have been having terr

 posted 

4 days ago

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Last response by 

4 days ago

Accepted Solution

Official Solution

WD MyCloud and external connectivity issues.

I have had my WD My Cloud set-up since The beginning of 2014. It has worked flawlessly other than the slow (100Mbs), non-gigabit, service provided by

 posted 

6 years ago

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Last response by 

4 days ago

Upnp

So are you guys still completely ignoring the upnp problem? Salesman said it would be prefect my fine. I understand if you guys don’t provide it but n

 posted 

2 months ago

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Last response by 

4 days ago

UPNP Capability

I have a WD MyCloud Home cloud drive that requires UPNP to be enabled, Unfortunately, the AT&T Gateway does not allow for UPNP. I have a Linksys WRT

The microcell page won’t load

I clicked the link on the att.com website to disconnect my microcell but the link is broken. I can’t find a phone number for customer service. Any sug

 posted 

7 days ago

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Last response by 

4 days ago

Extremely High Ping Spikes while I'm playing games

For the past few weeks my ping has been at a constant 60ms but at times it jumps up to the 500s-1000s which is really frustrating. I can barely play t

 posted 

8 days ago

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Last response by 

5 days ago

My ps4 won’t connect

My ps4 can get the WiFi’s ip but it won’t connect

 posted 

6 days ago

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Last response by 

5 days ago

Switching from u-verse gateway to google WiFi router

I have an 11 year old router. It’s the U-verse 3800HGV-B and I want to replace it with a google WiFi setup. (keeping the gateway, just switching out t

 posted 

7 days ago

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Last response by 

5 days ago

How can I purchase AT&T sim cards in bulk?

I am interested in learning how to buy sim cards in bulk at wholesale pricing. Can you please help me out?

 posted 

5 days ago

Connecting RING doorbell

My wireless connection will not connect to my ring doorbell, is this a common issue with AT&T?

 posted 

2 years ago

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Last response by 

5 days ago