AT&T Internet Equipment

AT&T Internet Equipment

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Fixed wireless “crowding”

My fixed wireless connection has been non existent for the last 5 days. I have had this service for 5 years. When I call, the tech has me unplug and all that jazz and it may work for a minute but typically stops after 5/10 minutes. They say the tower is crowded. It’s so frustrating. Will they update

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Nighthawk extender

We just got a nighthawk for DTV stream. We have it on the main floor of our house. The tv in our upstairs bedroom can’t connect to it without unplugging it and moving it upstairs. Is there any way to add an extender to it? We had the same problem when we had att hotspot, but was able to connect a wi

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Leaning Pole

The utility pole, located at the edge of my yard, that carries ATT is now leaning substantially and actually moving with the wind. Who replaces this pole?  If the pole comes down it will  affect local ATT Internet & Phone....as well as taking out the electrical power lines tha

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WiFi is “Online” but WiFi Name is not showing up for Availability to connect AFTER STORM/POWER OUTAGE

​We had some storms + tornadoes in our area last night that resulted in us losing power to our home for a short period of time. After power was restored, none of our devices were connected to the internet. I got on our smart home manager app which shows that we are online and WiFi signal is strong.

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returned gateway verified

had to return a gateway........ They keep texting me that it's not been received.      Tracking shows it was received by them 10 days ago.      I keep calling the number & having to leave message or for them to return call  & now for 2 days no one has call

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Same issue can't ping the gateway

​​​Started in early February.​​​ ​​​first technician changed the modem.​​​ ​​​Second technician told me my twisted pairs were bad.​​​ ​​​third technician changed the port at the street​​​ ​​​Fourth technician conditioned the lines. ​​​ ​​​Fifth technician said he would escalate the problem and

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Is it a standard of service to be down

I’m reading through all the topics about AT&T internet being down. Obviously I am experiencing the same issue. A large section in my area is down.  It is intermittent at times.  This has been happening since February and progressively got worse and now 3 weeks into March it’s been com

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Outside plastic demarc box is in need of replacement

My outdoor demarc box is falling off the house. The box has a broken tab at the top. It contains fiber for my internet connection (one finer comes out of the ground, the other into the house).

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Drop down to know whether wi-fi is secured

Yesterday, I asked how to find out whether my wi-fi is secured. Instead of a clear answer, telling me where the drop-down is so I can find the answer, I got a long diatribe about resetting my router to original factory settings, which will eliminate all devices not connected via Ethernet cable. That

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Flashing red broadband, but internet is working.

BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line.  how can this be?

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Where is the Fraud Department located

I need to send a letter to the Fraud Department, and cannot find an address. There must be an office somewhere.

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Network lock request

Why does it always show that he has encountered technical problems when I meet the unlocking conditions?

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Phone not registered on a network

I don't know what happened I guess since sometime today its been like this. Can't make calls or texts, even while connected to wifi, says my phone isn't connected to a network. Please help

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NAT type

I have a ps5 and I try to play elden ring online with my phone’s mobile hotspot. It won’t let me play online since the NAT type for my mobile hotspot is Type 3, which is a strict setting. I was wondering if there is any way I can change the NAT type for my mobile hotspot?

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Is my AT&T Unlimited Plus plan eligible for the iPhone 14 trade-in program?

I have the Unlimited Plus plan and want to keep it. Is it eligible for the iPhone 14 trade-in program?

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Lying lying and more lying

Phone said SOS on Monday, went in on Tuesday to get a esim because I’ve dealt with my parents phone with the same issue and that’s the only thing that fixes it. When I went in and asked for a esim the person working there tells me “we’re out of esims and we can’t help you with that right now”. Which

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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Att.net email

If I cancel my att home internet can I keep my att.net email?

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