AT&T Internet Equipment

AT&T Internet Equipment

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Forgot Wi-Fi Password

I changed my password on my AT&T Netgear 7550 Modem, because my 150GB Allowance was dwindling fast. The sticker that had with the new password is gone. Is there a way to change a forgotten password?

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Port forwarding on BGW210-700 to inside host not listed

Hello, I have a BGW210-700 and would like to setup port forwarding to a host that is inside my network, but not on a subnet directly connected to my BGW-210. When I follow the steps in the guide, it mentions to select your inside device by using the 'Needed by Device' pulldown. Unfortunately my ins

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No WiFi service and no light on the Pace 5268 router for the WiFi

The light on the Pace 5268AC router for the WiFi connection is not lite and I do not have WiFi service for any devices. I am able to use the ethernet.

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Need a replacement ethernet cord

Need to replace my green cord from wall jack to modem

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Intermittent Internet Outages in Houston, TX (77008)

Over the last week, my internet will go out. At least 3 different times since Wed (3/8/2023). Every time I call support, I'm told its an outage. I see the maintenance crew working on the hub down the block from me whenever this happens.  What is the issue and why can't this be resolved? Tha

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Contact for engineering department / mailing address

I need a mailing address to notify of construction on an upcoming project located in San Diego County. Where can I find this information?

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Upgrade my router

I've had the same router now for about 8 years, is it even possible to get AT&T to upgrade it? It's a PACE 5268AC with First Use Date July 12, 2017 with WPA2-PSK authentication.

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Pace 5268AC: Why does it broadcast ethernet frames type == 0x7373 (unknown type) every second?

The ethernet proto is 0x7373, which is not known. The last octet of the Pace's ethernet address is actually 0x55, although in these broadcast frames, it's 0x5f. Frame 1: 118 bytes on wire (944 bits), 118 bytes captured (944 bits) on interface 0Interface id: 0 (enp3s0)Encapsulation type: Ethernet

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Backup power for service

I have a backup generator for my home. Does the provider have backup power for their service?

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WiFi Extender Service

How do I cancel my Wifi Extender service??

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Incorrect Final Bill

I had an account with 6 lines. On March 8, auto pay took my monthly payment. On March 10, my daughter took three lines to her own account. On March 12, I ported two lines to another carrier. On March 13, my mother moved the final line to a prepaid AT&T account. I was told to wait for my final bi

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Unable to reset my account password error "We don’t have the account details needed to complete your request"

Can't access my account to look at the bills and update my payment information. when i try to use the reset password function it pops an error that says - "We don’t have the account details needed to complete your request". This is frustrating to not able to login. The customer support on phone hasn

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Outage in Eastern Kentucky

Outage in E KY has been since Monday. It has taken out land lines also.  No internet or land line phone since Monday March 27.  No estimated time as to when it will be back on.  When I call or message.  They either leave the message service before answering or tell me they don't

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Cannot not receive 2fa codes

Upgraded from a 12 to a 14 pro max and switched from a personal account to a business account. Now I cannot receive 2fa codes from anywhere except apple. This includes Facebook, Snapchat, Uber Driver, Roadie, my banking app, and several other. The ATT store replaced my phone and my SIM card. I have

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Greyed out Inbox and Currently Subscriptions

ATT Community Anyone have any idea or knowledge why I have a greyed out Inbox showing 69 objects. The image if from my iPad Email. I don't have a similar file on my iPhone and both devices pull from the same ATT server (IMAP). Checking the ATT Currently web site I can only find at most 47 (only 7

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ACTIVE ARMOR

ACTIVE ARMOR keeps missing incoming phone numbers which I need to report. The worse is the European numbers.  I have had 2 - one from UK +44 47 2663 7318 which was Amazon Fraud the second from The Netherlands +31 6 85 44 08 67 also Amazon Fraud.  European numbers are NOT ACCEPTED for repo

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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173

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?

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