Keep your email secure
Learn what Oauth and a Secure Mail Key is and how they make your email more secure.
AT&T Internet Equipment
Learn more about how to use your Internet equipment.
17.6K
Pinned posts
(0)
No conversations found!
(17041)
Major increase in latency in couple years of Fixed Wireless
I've been experiencing major jumps in ms in gaming latency. In the beginning, latency was great around 40-60ms using Ethernet with only one single connection (my PC). I am now averaging 100+ ms in latency and spikes hitting 300+ ms. Could any tech support me with this and maybe help me out with trac
Questions
26
5
0
Losing Wi-Fi on certain devices
We are losing our Wi-Fi on our Ring camera, and 2 Amazon smart plugs daily. By rebooting the system from the Smart Home app brings them back. Our Wi-Fi signal strength is strong. We have an Air 4920 extender. This is only happening in the front half of the house where our extender is. Any help?
Questions
53
6
0
Easement
I work for a civil engineering company - we were told by the township that we need approval or a conversation with someone at AT&T in regards to an easement on the property that we are looking to build on. We have proof of the easement on the property from the CAD files / final plans, but no way
Questions
33
3
0
Having trouble with Wi-Fi staying connected to tv & phone
I have a at Wi-Fi router that has been having trouble staying connected to my devices. I have tried turning the router off and back one with no luck. Every few weeks it seems to have problem with connection, expect usually it’ll be fine after a quick turn off and turning it on again. I’m not sure if
Questions
12
2
0
Accepted Solution
Official Solution
Wireless Security Cameras
Thinking of adding a wireless security camera (outdoor and indoor) because of recent area break ins. Does my AT&T WiFi have this capability? I keep reading about a 2.4 Mhz or something
Questions
281
6
Accepted Solution
Official Solution
Outage in 91352
Not sure what's wrong, but internet connectivity has been down. The broadband indicator has been red since yesterday so it must be an outage, is there a fix for this soon? Friday 3/17/2023
Questions
151
3
0
Removal of old equipment / lines - business site
We are currently working on a new project located at 6335 & 6365 15 Mile Road. We are in the process of having the electrical pole removed in the middle of the site and we understand that you may have service currently to this site. We would like to have any existing service removed
Questions
14
1
0
Green ATT Pole in Front Yard
How do I submit a request to have the att green pole either removed or buried under ground? We possibly want to update our landscaping and this could cause an issue. Internet has already been established in the home. Thank you.
Questions
19
1
0
Popular topics
Expand all
Let us help protect you from online fraud and spam.
Learn what Oauth and a Secure Mail Key is and how they make your email more secure.
Connect to your home Wi-Fi, setup your gateways, AT&T Smart Wi-Fi Extenders, learn what your lights mean & more!
Be the first to reply
(130)
Locked SIM (Reported stolen by AT&T MOBILITY)
Greetings and respect Please know that I bought a new phone and I was surprised after buying it that it is locked by you. I know that I have its own carton and that I am trying to communicate with the seller and that he does not answer from your problem. I want to help.
Questions
•
Home Phone
1
0
0
How to set data usage alert?
We’re now on a limited wireless data plan, so it’s extremely important to manage our data use. At one time I got a message when we reached 75 percent data used, but I don’t see any way to set that now, only a bill amount, which isn’t helpful at all.
Questions
•
Wireless
1
0
0
Network lock request
Why does it always show that he has encountered technical problems when I meet the unlocking conditions?
Questions
•
Internet
5
0
Phone not registered on a network
I don't know what happened I guess since sometime today its been like this. Can't make calls or texts, even while connected to wifi, says my phone isn't connected to a network. Please help
Questions
•
Wireless
1
0
0
NAT type
I have a ps5 and I try to play elden ring online with my phone’s mobile hotspot. It won’t let me play online since the NAT type for my mobile hotspot is Type 3, which is a strict setting. I was wondering if there is any way I can change the NAT type for my mobile hotspot?
Questions
•
Internet
3
0
0
Lying lying and more lying
Phone said SOS on Monday, went in on Tuesday to get a esim because I’ve dealt with my parents phone with the same issue and that’s the only thing that fixes it. When I went in and asked for a esim the person working there tells me “we’re out of esims and we can’t help you with that right now”. Which
Questions
•
Wireless
7
0
0
Trending Accepted Solutions
(112)
Accepted Solution
Official Solution
Can’t access my sbcglobal email
Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
Questions
•
174
5
0
Accepted Solution
Official Solution
Missing $250.00 card
For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
Questions
•
Internet
160
2
0
Accepted Solution
Official Solution
International Calling
What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
Questions
•
Wireless
136
1
0
Accepted Solution
Official Solution
Text message
My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
Questions
•
Wireless
123
1
0
Accepted Solution
Official Solution
Att.net email
If I cancel my att home internet can I keep my att.net email?
Questions
•
Internet
121
3
0