AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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Att router 5G and 2.4G

I got locked out of my att wifi router. It somehow switched to 5G and my laptop can not do 5G , my laptop can only do 2.4G. So I get "No internet, Open". An Att tech was able to fix it online. I then went into the router via the 192.168.1.254 address and changed the Network Name (SSID) and it some

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Wifi connection and dsl connection issues

So our internet has ALWAYS been band and good. When it's working, it works great! When it is bad the wifi broadcasts goes in and out  the download is at 12 the upload is at .2  NO MATTER how many times I call and go through the pointless troubleshooting, that I have already done myself, t

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Rock Space WiFi extender to uverse

I’m looking for instructions to connect a rock space extender to uverse. Will the uverse wireless box connect via the extender?

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Device Attack Blocked

I received 21 messages from Smart Home Manager stating 'Device Attacked Blocked' in the past 2 days and I would like to know how to know what is causing them? Because today, one of my applications Quicken no longer loads.   Attached are 2 images with the error messages.  Any advic

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Port Forwarding does not work

I have had the same internet and same gateway hardware for 3+ years and port forwarding previously worked as expected. The configuration recently had to be reset and now port forwarding refuses to work. It is setup exactly as previously configured. Enabling remote access works which must use some so

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confirmation of returned equipment

how do i know ATT received my returned equipment?

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NVG589 Router problem

I am able to connect to the internet with my laptop and have a desk PC running....all the lights on the router are solid green except for the Boradband1 light.I tried pulling the power from the router and then re connecting it.All came on but that light is still blinking.

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Pace Pic 5268AC pinhole not working

I created a pinhole to my camera system on port 37777, it worked initially but now it does not. The camera system has not changed. I created a new pinhole to my pc on port 1234 and that does not work. I disabled block internet Ping and I could ping the router. Disabled ping and it stopped. Any ideas

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Intermittent dropping of network connection. Wifi is fine.

Have had this problem for over two years.  Internet connection just drops.  I have to force a disconnect and reconnect to get internet service.  Cross platform (PC, iPhone, etc.).  Have had device replaced, wiring replaced, and per technician moved to another card in their switc

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Damage to AT&T property at apartment complex since Saturday

There was an accident in front of the apartments and the pole and the green box were destroyed. At this point, we cannot get internet service into the complex. Someone needs to come fix the equipment.

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Network lock request

Why does it always show that he has encountered technical problems when I meet the unlocking conditions?

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Phone not registered on a network

I don't know what happened I guess since sometime today its been like this. Can't make calls or texts, even while connected to wifi, says my phone isn't connected to a network. Please help

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NAT type

I have a ps5 and I try to play elden ring online with my phone’s mobile hotspot. It won’t let me play online since the NAT type for my mobile hotspot is Type 3, which is a strict setting. I was wondering if there is any way I can change the NAT type for my mobile hotspot?

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Is my AT&T Unlimited Plus plan eligible for the iPhone 14 trade-in program?

I have the Unlimited Plus plan and want to keep it. Is it eligible for the iPhone 14 trade-in program?

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Lying lying and more lying

Phone said SOS on Monday, went in on Tuesday to get a esim because I’ve dealt with my parents phone with the same issue and that’s the only thing that fixes it. When I went in and asked for a esim the person working there tells me “we’re out of esims and we can’t help you with that right now”. Which

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Cellular data never works right

Every other week or so. It says I have LTE but I can’t use my data. I’ve reset my phone countless times, done a soft reset, and I’ve even asked at an AT&T store and they all say it should be working fine. This happens every month or so and it’s like I’m paying for unlimited everything but not ge

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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Att.net email

If I cancel my att home internet can I keep my att.net email?

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