AT&T Internet Equipment

AT&T Internet Equipment

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Cannot log into Smart Home Manager

Have had AT&T Fiber 500 for about 3 weeks now, I am still not able to log into the Smart Home Manager app. Every time I try it tells me I need to have AT&T internet. I do.  I get an error code of 403.400.   Called the local store but they were of limited help.  Called custome

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wi-fi extender not connecting to computer

I have 3 extenders to the fiber gate way. The computer will not provide internet access through the connection. When I connect through my phone hot spot the connection is working fine. What is wrong, I was better off using my old system.

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Replacement of Fiber Modem Power Cord

Dog chewed through power cord and need to replace. AT&T support said they can't just send me a power cord.  Any suggestions?

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Frequent glitch on 50Mbps internet

Installed less than a month ago. Installing took about 5-6 hours even though there was already a line connected to the house. Anyway, after that, having frequent glitch (a few - tens of seconds disconnection.). ​This makes zoom meeting almost impossible.​ ​Can see errors from statistics.​ ​Cou

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WiFi issue with DSL

We have DSL service. Can't get fiber and cell service is not that great. Our DSL is good enough to watch movies and such so the service is fine.  Our old router started acting up so I asked AT&T if I could buy one. That was a project just to get a new router! The tech installed the first

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Interference

I'm new to the hotspot world. My wife has a Nighthawk M1 that her work provided. We just got a Nighthawk M6 Pro for our home internet. I think they are interfering with each other. With both of them on they get 20-25 mbps. With only one on it gets 125 mbps. Is there anything I can do to fix this?

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Epson Workforce Pro 3820 How to setup fax portion of Epson printer ATT gateway wifi box

Please explain how do I setup the fax portion of the above mentioned all-in-one-printer with fax to my ATT Gateway router/wifi box? I've already set up the wireless connection but I can't fax. It seems as though it requires some kind of wired connection.

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Wi-Fi has gotten so horrible over the last year

AT&T Wi-Fi used to be great never had any problems with it in the last year I have had nothing but issues I always pay on time but I don't have service all the time. They sent out a new modem which the old one that was 17 years old actually worked better than the new one. They always try to blam

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Home router management

Can I access my home router management screen using the IPv6 address of the router? If so, can the same router management screen be access remotely using my normal credentials?

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Airtie 4920 not working

I've been having a lot of problems with our air tie 4920. It is directly connected to Ethernet, but it continues to need resetting. This time resting does nothing. I've tried disconnecting, powering on off, doing the reset button, checked all connections, and every combination of those imaginable. T

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Unable to reset my account password error "We don’t have the account details needed to complete your request"

Can't access my account to look at the bills and update my payment information. when i try to use the reset password function it pops an error that says - "We don’t have the account details needed to complete your request". This is frustrating to not able to login. The customer support on phone hasn

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Outage in Eastern Kentucky

Outage in E KY has been since Monday. It has taken out land lines also.  No internet or land line phone since Monday March 27.  No estimated time as to when it will be back on.  When I call or message.  They either leave the message service before answering or tell me they don't

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Cannot not receive 2fa codes

Upgraded from a 12 to a 14 pro max and switched from a personal account to a business account. Now I cannot receive 2fa codes from anywhere except apple. This includes Facebook, Snapchat, Uber Driver, Roadie, my banking app, and several other. The ATT store replaced my phone and my SIM card. I have

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Greyed out Inbox and Currently Subscriptions

ATT Community Anyone have any idea or knowledge why I have a greyed out Inbox showing 69 objects. The image if from my iPad Email. I don't have a similar file on my iPhone and both devices pull from the same ATT server (IMAP). Checking the ATT Currently web site I can only find at most 47 (only 7

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How do I bridge my modem?

Extend my wifi connection

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Business Wireless Bill

I paid my business phone bill through an Electronic Funds Transfer/Bill Pay. ATT received the monies, but did not post to my account. I have the tracking number from the bank. Who do I contact at ATT to track the payment so that it is posted to my account?

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?

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