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Complaint: Why is the company sending out disinformation about reasons for orders being cancelled.

Early February I ordered an AT&T cell booster -  from AT&T online  (myAT&T).  The order went through.   I had been anticipating it because the reception in my apartment is lousy, not sure why because people with sprint have no problem in my apartment.  &nbs

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97

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Paying off a phone in a contract

I bought this phone from a friend but he hasn?t paid it off yet because it?s in a contract of 3 other lines and was wondering if I could pay the one phone off and get it off the contract.

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9

1

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Saving Voicemails

How do I save all my voicemails at once? iPhone has 200 saved. Some deceased relatives, VIP business voicemails, etc. I do not have endless hours trying to save each one individually. If nobody knows how to do that, can you sort by duration (longest to shortest)? That would help! Thanks.

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18

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Sim Number Transfer

Hi I am trying to transfer a number from an apple watch to an iPhone, but it is requesting for a qr code. Can you please provide an email to reach out to for that type of problem?

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9

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Accepted Solution

Phone locked. Previous owner has a bill pending. Can I still use on AT&T network.

I purchased a iphone for my son on some website about 2 years ago. We're at the point of getting a dataplan. I was going to start him with a cheap T-Mobile plan, but couldn't because the phone was locked. AT&T won't unlock because a bill is pending. Is it locked to the AT&T towers and networ

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12

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Accepted Solution

False Sales Practice-Attorney General Complaint

A false sales pratice occurred from an AT&T rep inside of a Costco when I assisted my mother with getting new services. We were told that three phones were being ordered however, only two were ordered. I filed a complaint with BBB and the case was handled by a rep that reviews escalated complai

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36

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my flip phone says network not available

When I call the phone says network not available

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email timeouts

Can't receive email from Yahoo domain account using AT&T Turbo3 hotspot. Attempting to connect with Win10 laptop with Thunderbird and Android tablet with K-9 Email app. I can download email using Android phone with K-9 on a different data plan.

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17

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Unlock device

We can’t unlock this device until the former owner removes it from their AT&T account. it’s prepaid number but getting the bellow error when try to unlock. How to resolve this issue. Device is fully paid off.

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22

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Cellular data failure localized to specific area

Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di

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(6)
my flip phone says network not available

When I call the phone says network not available

Questions

9

0

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Cellular data failure localized to specific area

Hi -My iPhone is failing to receive cellular data when connecting to the 5GE tower(s) closest to my home.* The failure is expressed as: The phone shows it has a 5GE connection with 2+ bars, and internet-connected apps refuse to load (e.g. Safari, Firefox, YouTube, etc.)* The issue occurs within a di

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18

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Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Questions

24

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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40

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Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

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Trending Accepted Solutions

(35)

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

237

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Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

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147

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Accepted Solution

Official Solution

I want to add Rita A. On my account from a t and t

I need to add her on the account (Edited to remove personal information)

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Accepted Solution

Android update LGV60

I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.

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61

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Accepted Solution

Official Solution

Same day upgrade?

If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible

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