For the mom who gives us everything - Mother's Day gifts that connects us.
Account Features

Account Features

Learn about all the account features available to you!

9.5K

Ask a question

Pinned posts

(0)
No conversations found!
(9393)

Accepted Solution

Unable to unlock phone

Tried AT&T's unlock phone form online and it said "We can't unlock your device today.? You've tried to unlock this device too many times. Wait 30 days and then submit a new request." I tried it once!

Questions

25

4

0

Closed

Incredible Billing Error - ATT claims $755 services delivered 1/17/2020 to 03/17/2020

On 1/17/2020 a David A. from "ATTREADYTOGO" installed a dual band ATT wireless Internet modem Model IFWA-40, and ported my previous residential phone number to VoIP. ON 12/22/2019 I lost all four copper wire service (Residential home phone and U-Verse) which on 12/23/2019 first of four ATT TechSvc v

Questions

55

3

0

AT&T Business Unlimited Standard hotspot in Mexico/ Canada?

I know these plans have unlimited talk, text and data in Mexico and Canada, but what about hotspot?

Questions

12

2

0

Bad customer service

I went in the the att store in Union nj on morris ave. Just to pay my bill. The rep ask if he can check my bill make sure I’m getting all discount. I said ok and then he tell me my bill can be lower by $15.00. Never ask me to add a new line nor did he tell me he added a new line. So now I have a 7th

Questions

28

9

0

Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

121

5

0

MAX included in my plan does not work and I get an error Unable to Verify Subscription

I have a Grandfathered Unlimited ATT plan that has MAX included in it and I was able to use it until recently when I started to receive an error 'Unable to Verify Subscription'. Please look into this and help me get my access back.

Questions

27

3

0

Active armor advanced

Why does active armor not block private calls when the setting is toggled on?

Questions

40

3

0

Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

255

13

0

Accepted Solution

Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

Questions

42

5

0

Accepted Solution

Family Secure app "Visited" Websites Activity - Facebook Messenger Question

When reviewing the websites visited activity on my childs phone i'm seeing the following when Facebook is visited: Chat-e2ee.facebook.com scontent-lax3-2.xx.fbcdn.net web.facebook.com www.facebook.com scontent-fpphx1-2.fna.fbcdn.net edge-mqtt.facebook.com scontent-lax3-2.xx.fbcdn.net gateway.faceboo

Questions

21

1

0

Be the first to reply

(1)
Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

Questions

26

0

0

Trending Accepted Solutions

(3)

Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

121

5

0

Accepted Solution

Unable to unlock phone

Tried AT&T's unlock phone form online and it said "We can't unlock your device today.? You've tried to unlock this device too many times. Wait 30 days and then submit a new request." I tried it once!

Questions

25

4

0

Accepted Solution

Family Secure app "Visited" Websites Activity - Facebook Messenger Question

When reviewing the websites visited activity on my childs phone i'm seeing the following when Facebook is visited: Chat-e2ee.facebook.com scontent-lax3-2.xx.fbcdn.net web.facebook.com www.facebook.com scontent-fpphx1-2.fna.fbcdn.net edge-mqtt.facebook.com scontent-lax3-2.xx.fbcdn.net gateway.faceboo

Questions

21

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.