AT&T PREPAID
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Active armor
App won't work since I got a new phone. All it says it. Error getste106. S23 ultra
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MyAT&T iOS app created unknown files “AG0.bin” and unsure what this is
I noticed that there were new “documents” on my phone, saved in my Files iOS app under the MyAT&T folder. All of these unknown files were generated on 12.31.22 and I’m unsure of what these are. Could anyone please clarify what these files are and what they are used for? Thank you! AG0.bin
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480
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Unlocking phone
I have a prepaid phone that has gotten locked. ATT says there's an app on my phone, can't find one. Submitted a request through the website, to no avail. I'm out of the country and this really (Edited per community guidelines) AT&T
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detailed usage options
why isnt it an option if we want this or not? i want it gone and no access to get back in
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11
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My promotions
I bought 6 phones where is my promotions. I can't even get my promotions from Samsung they told me to contact you
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12
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Whatsapp usage using international day pass.
My husband is in India and he took the international day pass for his device. He is able to make calls and send sms through the cellular service. However whatsapp is not working. Any help in this matter as to how to fix it is appreciated.
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14
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Accepted Solution
Official Solution
How do I port my phone number
I need to port my disconnected phone number from AT&T all my google, Facebook, icloud, etc is hooked up to that number it’s very Important I get it back… but I couldn’t afford my bill since I was lied to by the person who signed me up for me to
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Active Armor doesn't work after Call Protect was discontinued
I used to have/pay for the original Call Protect app on my iPhone and it worked great. After it was discontinued, I deleted the app and downloaded the Active Armor app as the replacement. However, Active Armor has never worked for me since day 1. I have the unlimited premium plan and ac
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How to set data usage alert?
We’re now on a limited wireless data plan, so it’s extremely important to manage our data use. At one time I got a message when we reached 75 percent data used, but I don’t see any way to set that now, only a bill amount, which isn’t helpful at all.
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Wireless
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Where is the Fraud Department located
I need to send a letter to the Fraud Department, and cannot find an address. There must be an office somewhere.
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Wireless
1
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Network lock request
Why does it always show that he has encountered technical problems when I meet the unlocking conditions?
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Internet
5
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Phone not registered on a network
I don't know what happened I guess since sometime today its been like this. Can't make calls or texts, even while connected to wifi, says my phone isn't connected to a network. Please help
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Wireless
1
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NAT type
I have a ps5 and I try to play elden ring online with my phone’s mobile hotspot. It won’t let me play online since the NAT type for my mobile hotspot is Type 3, which is a strict setting. I was wondering if there is any way I can change the NAT type for my mobile hotspot?
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Internet
3
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Lying lying and more lying
Phone said SOS on Monday, went in on Tuesday to get a esim because I’ve dealt with my parents phone with the same issue and that’s the only thing that fixes it. When I went in and asked for a esim the person working there tells me “we’re out of esims and we can’t help you with that right now”. Which
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Wireless
6
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Trending Accepted Solutions
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Accepted Solution
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Can’t access my sbcglobal email
Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
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174
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Official Solution
Missing $250.00 card
For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
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Internet
160
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Official Solution
International Calling
What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
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Wireless
136
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Official Solution
Text message
My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
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Wireless
123
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Official Solution
Att.net email
If I cancel my att home internet can I keep my att.net email?
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Internet
121
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