
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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I have a business account, and I’m the owner. I was wanting to know if there is a way I can block calls and text being made from a certain number to one of my phones without needing the device or if it’s possible to block calls and text from a certain number on my entire plan I want this 1 numbe
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Active Armour just hangs on first screen that has setup information. How can I get this app to work? I have the latest version of Active Armour and the latest version of IOS.
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People have told me their calls don’t go to my voicemail. I have checked and they are not on the blocked numbers list.
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Hi I have a question about the visual voicemail app not working on my s21. The last time it worked was around the 14th of this month and since then I have to actually call to hear the actual messages plus the last few messages that I have been left don't even show on the app. Can someone offer assis
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I bought a new chip with an unlimited plan but it didn't work immediately on my Android smartphone in Brazil, the seller asked me to wait 1
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I'm trying to look up a phone number. The automated system keeps getting the name wrong. I've been unable to reach a live person. I followed the instructions to dial 00 and say operator at the prompt but it doesn't work.
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I just received an email stating that AT&T is discontinuing my original grandfathered iPad plan and replacing it with an inferior plan (max 50gb a month) This is a bit of a shock given the promised that the plan was a lifetime plan - is this a mistake or are others getting the same messaging
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how to sign in to MyWireless account so I can cancel Protect Advantage for 1.
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I don’t see a way to block a number on a phone that isn’t mine and the user not be able to just unblock that number. Is there some type of parental control that I can control with my phone for my sons phone so that he can’t undo it? If I go through the phone he can just turn it off.
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I would like to block my called ID permenantly. I have a flip phone and iPhone. I know how to do that on a iPhone. I need to do it on the TCL flip phone. I would like to do this at the account level. PLEASE Help
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Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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Wireless
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Phone said SOS on Monday, went in on Tuesday to get a esim because I’ve dealt with my parents phone with the same issue and that’s the only thing that fixes it. When I went in and asked for a esim the person working there tells me “we’re out of esims and we can’t help you with that right now”. Which
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Wireless
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Every other week or so. It says I have LTE but I can’t use my data. I’ve reset my phone countless times, done a soft reset, and I’ve even asked at an AT&T store and they all say it should be working fine. This happens every month or so and it’s like I’m paying for unlimited everything but not ge
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Wireless
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My old U-verse receiver died. Att shipped a new one. It only goes to the u-verse screen. Has a message at the bottom of the TV screen: U-verse is not available at this time. Please try again later. It gives a Restart Receiver option. Then when it’s restarted, goes back to the same screen. How can I
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TV
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I am able to access what use to be the primary account, but am unable to access another account. It says the password is incorrect. When I go to try to recover the password it says "We don’t have the account details needed to complete your request." How can I reset the password?
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So I just got new service and had issues getting my phone to work so I call one of the at&t numbers for new service which was 888.333.6651. I told them my problem then they said that my problem was for the technical support department and transferred me to this phone number 855-930-0146. Is that
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Wireless
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Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
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For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
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Internet
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What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
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Wireless
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My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
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Wireless