Account Features

I signed up for internet and Direct TV Stream with an AT&T Promotional Representative that solicited me at my home on 12/1/21. As part of the promotion, they told me that I would receive a $150 gift card within 6-8 months of having service.  I called AT&T Help @ 800-288-2020 and repres

Could anyone please confirm if these gray "boxes" on the pictures, (located behind an AT&T building in downtown Des Plaines, IL) are in fact electrical transormer boxes? I am considering moving into a building that is 50 meters away and I am concerned about the proximity in terms of EMF exposure

I'm being billed for a "retro" line on my account for $50. What is this?  There is no activity on that line at all.

I would love to be able to put one particular date, but when you have to call every month several times it gets really old. I fell  for a promotion in SamsClub, which I will always regret , and I switched from T-Mobile and they were amazing. I never had a problem with them but I admit it I was

I need to access a site I use for work and it is being blocked. I have looked at every Q&A here where other people had similar problems.  I have yet to find a solution.  I see the security exceptions in the AT&T smart home app, but it has no button to add sites to it.  I've t

Is it possible to change the name contained at the beginning of an sbcglobal.net address? For example: Change [email scrubbed] to [email scrubbed].

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible