Account Features

I just made a payment to my account at around 2pm on March 28th it gave me verification as soon as I have done so. Now it's showing that we are inactive even after I already paid I paid 118$ that's with the tax

​My iPhone 14 Pro Max got damaged beyond repair and I fortunately had the option of getting a replacement device sent to me. Well I don’t have phone insurance through AT&T and I don’t plan on ever getting it. I have AppleCare and that’s what I used to purchase a new device. My question is once m

hello, i have 1 iphone 11, i unlocked and now have to wait 30 days, i am living in vietnam, i can't play simcard here, can you help me?

For some reason, my visual voicemail has been disconnected and all my unanswered came are going to my manual voicemail. I don't like that voicemail, I love the visual voicemail, but I can't figure out why it's off and how to turn it back on and working again. I'm using a Galaxy A13 smartphone. It ha

I traded my cell phone for 800 dollars and I asked on the day of the exchange if I could wait the 6 months with monthly payments and pay the difference of 300…400 and unlock the cell phone and I was told yes. 6 months later I went there to pay the difference and they asked me 900 something to settl

​How come AT&T gives 25% discounts to nurses, doctors, and PAs (folks who all do pretty well) and does not offer anything for Mental Health Counselors and Social Workers (folks who are grossly underpaid)?​

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.