AT&T PREPAID
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Account Features
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Blocking “Unknown” numbers
Is it possible to use ActiveArmor or account settings to reject any incoming call which does not have an ID? I don’t want to give AT&T my contact list, just block any call which has ID disabled.
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611 is in Spanish
The default language is Spanish when I call 611. How do I change it to English ?
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Ballys sports
Hi what channel is ballys sports? I specifically asked the sales guys about this channel only. And now its not even one of my channels
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Someone else's name shows up on my caller ID - no one else is associated with my account and customer support can't help
I called a co-worker (so this is professionally embarrassing) and they told me that they didn't pick up because [someone else's name] showed up on their caller ID. I have AT&T service and they have T-Mobile service. No one else is associated with my account. I don't share a bill, share a lin
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Unlimited Premium vs Unlimited Elite
I believe just a few days ago, AT&T quietly introduced a "new" plan, Unlimited Premium. The Premium and Elite are same including pricing, except Premium has 50 Gb of hotspot comparing to 40 Gb for Elite. Premium will do away the HBOMax streaming. I think the intention is to phase out the Elite p
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Att service and phone
I have a galaxy a13 and my wife has a galaxy s22. I noticed that when she calls her name is actually backwards so that our last name is first but mine is fine and looking into my account online it clearly states name to be displayed is correctly in there. And on my phone the active armor will not a
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International call with wifi calling
I will stay in Korea for a month. Can I receive the call from the US if wifi calling is turned on and I am in the area where wifi is available? If so, is there any extra cost? If not, what is the best option to get the call from the US for a month while I am in Korea? I need to receive calls and te
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How can I re-sign up for AT&T and direct bill pay?
Lost ID and password
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Coverage in the Carribean
We are taking a cruise and I am wanting to figure out if my plan includes any text and/or data in the ports we are going to. We will be in AMBER COVE, DOMINICAN REPUBLIC, ST. THOMAS, VIRGIN ISLANDS, ST. JOHN'S, ANTIGUA, PHILIPSBURG, ST. MAARTEN, NETHERLAND ANTILLES, SAN JUAN, Puerto Rico, and GREAT
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U-verse TV + Internet issues
I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
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TV
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Unstable Internet Service
I've been a customer with Uverse for almost a year, and up until early March my service had been impecable. However, ever since about the second week of March my internet has become a hassle. I'm paying for gigabit service, yet my download speed will vary from 8mbps to 200mbps max. Switching to a wi
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Internet
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Unauthorized line
I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched
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Wireless
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ATT Signature Program proof of eligibility
My work ID doesn't have a logo so they won't accept it. What other proof can I provide?
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Wireless
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Prepaid plans
I am trying to upgrade my phone service plan online and I need help. Can anyone please help me???
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Wireless
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Unlock
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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Downgraded and forced to return BGW-320 for 210
Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was