For the mom who gives us everything - Mother's Day gifts that connects us.
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Discuss the full range of Apple devices available from AT&T.

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New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

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where’s my refund?

i ordered a phone online couple days ago that same day after i ordered, it got cancelled went to the store to find out why & they told me it was because they needed more information to verify. then told me that i would receive a refund from 24 to 48 hours it’s already been more than 48. i don’t

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Hola no recibo el mail de confirmaci?n para liberar un iPhone

Hola no recibo el mail de confirmaci?n para liberar un iPhone

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How to get PUK number

I can?t find where to go to get PUK. I go to account overview. I do not see next steps as the directions were given.

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Wrong names on callers

I switched to AT&T from a different carrier 1 month ago. I own the account and all the other members of the account names come up as me with their actual cell phone numbers on the iPhone, EXCEPT for the one family member who has a Samsung phone: her name and number are correctly displayed. The s

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unlocking a iphone

Requested at&t unlock a phone. The request showed pending.  24 hrs later, I received a email stating that request was cancelled because time had expired!  I have recieved multiple emails this week from at&t , but this one concerning unlocking a phone, I did not receive , was not i

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Amount owed

Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?

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iPhone 14 pro max isn’t in AT&T Database

I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please

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Unlock Phone from AT&T Network

I have attempted to unlock a device from AT&T's network. I have submitted multiple requests, but it always says I have a balance due.  I have unlocked other phones on this same account, that were purchased at the same time.   I have confirmed with AT&T that there is no balan

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lost my phone and forgot pin

hello. i am currently typing this on my work phone. I am currently out of town in Montana bear hunting with some friends.Dropped my phone in the lake, and cant seem to find it. I was already planning on getting a new phone anyway so this just cut time shorter for me. I have a eSIM it has been awhile

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where’s my refund?

i ordered a phone online couple days ago that same day after i ordered, it got cancelled went to the store to find out why & they told me it was because they needed more information to verify. then told me that i would receive a refund from 24 to 48 hours it’s already been more than 48. i don’t

Questions

3

0

0

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Questions

5

0

0

unlocking a iphone

Requested at&t unlock a phone. The request showed pending.  24 hrs later, I received a email stating that request was cancelled because time had expired!  I have recieved multiple emails this week from at&t , but this one concerning unlocking a phone, I did not receive , was not i

Questions

8

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0

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AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

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New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

92

17

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the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for

Bought a iphone 11 here in uae, turns out its sim locked and couldent contact the seller. if u try to unlock it via att unlock program it says "the device you want to unlock is active on another at&t account. the account owner needs to remove the device from their account first. for assistance,

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Another request for carrier visibility / carrier reveal on iPad

Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera

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Can't enter IMEI for iPhone upgrade

I'm attempting to up my iPhone SE to an iPhone 15 Pro. On the Upgrade page, in the "Trade in and Save" section, I select "Trade in", and see a dialog for "Estimate your phone's trade-in value". I enter my IMEI, then click "Continue". But the next dialog says, in bold letters, "Skip IMEI entry" and t

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