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Discuss the full range of Apple devices available from AT&T.

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How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

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2020 iPhone 12 & iPhone 12 Pro - Ordering MegaThread!

2020 iPhone 12/12 Pro Ordering MegaThread! It's that time of year again!!! You can preorder the iPhone 12 & iPhone 12 Pro on Friday, October 16, while the iPhone 12 mini & iPhone 12 Pro Max will be available next month on&

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Identifying a phone number

Good morning I need help please I’m 99% sure my husband has a number through here and I can’t figure out how to find exactly the owner but I keep getting these bad texts from the number can somebody please help me??

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Iphone 12 sim lock

Recently bought a pre used iphone 12 but its lock to at&t not sure if it has a pending bill.I would like to know how i can pay it to get my sim unlocked .

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Identifying a number

Good morning I need help please on identifying the owner of a number it’s very important. I look online and it comes up as a certain persons name and they deny it but I know it’s them and my phones blocked now from contacting them so it makes even more sense, but can somebody please tell me because

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I have a RAT ON MY PHONE AND SAYS IT IS COMING FROM AT&T

I have a RAT on my phone, says it is coming from AT&t! I know for a fact it is because AT&t, has spied on me for 18 months, keeping my mobile account when I transferred it to Verizon. Verizon sent letters 6 different times to the FTC AND BBB, stating my account was fine, found out 6 months

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Request for carrier visibility / carrier reveal on iPad

Request for carrier visibility / carrier reveal on iPad @ATTHelp - I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad Pro 6th Generation 12.9. Right now the only option available is AT&T. - This is not the sam

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Asurion Returns Address

Returned phone on April 22nd...USPS tracking hasn't shown any movement since April 26th. I cannot start a Missing Package Claim without the physical address of where it was going. DOES ANYONE HAVE THE ASURION ADDRESS FOR RETURNS IN COPPELL, TX????

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Unlock my device

Trying to unlock my phone

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Active on another AT&T account

I bought new Iphone when i was in US for several days and i used AT&T number. Phone already active more than 60 days. Now i want to unlock it and use it in my home country why I can't make it with website. It says information is wrong, and your device is active on another AT&T account! Pleas

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un blocking a number

I have a number blocked on my phone but I did not block it. How do I undo it?

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Block a number through ATT and not the phone

How do I block a phone number on my daughters phone through ATT and not on her phone?

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

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 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

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 • Wireless

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combine 2 emails

is there a way to combine 2 emails so I don't have to sign out of one to sign into the other?

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 • Email

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sbcglobal.net login issues

One sbcglobal.net address works fine. Never have to change a thing there. My other I have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.Any solutions out there? Like real permanent ones? Ch

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 • Email

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Caller to my digital home phone gets 2 rings on his end followed by dead air

Others in my neighborhood have the same problem. I have a ticket M63848724 opened 1/21/2023.  I'm in NC. Callers from Florida, SC, NC, and NY have told me they have the same issue - call my digital home phone, get either dead air, or 2 rings followed by dead air.  Two reports of going to

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 • Home Phone

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trade in program

We traded in our phone and it was accepted end of August 2022 still have not seen any credit for it February anybody else having problems?

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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