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Discuss the full range of Apple devices available from AT&T.

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Mailed Trade-In Back to Incorrect Address - Anyone get a good resolution?

Ordered a new iPhone 12 with the $800 Trade-In offer to replace my wife's iPhone 8. When the 12 arrived and was activated,  we packaged the old

Questions

271

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Can't unlock iPhone 7 from ATT network. Says IMEI isn't ATT but it is.

I know there are other posts about this but posting here to get it seen. Have an iPone 7 I've been using on ATT network for last couple of years. Need

 posted 

1 d ago

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Last response by 

jamesstanley 

18 h ago

Questions

15

5

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Lost shipping label for trade in, how can I get another one?

Recently I upgraded my Iphone at Costco and transferred my carrier to at&t. I was given a trade in label for my old phone; however, I lost my trad

 posted 

19 h ago

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Last response by 

dwill05 

19 h ago

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11

1

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Unlock my phone

I upgraded my phone in October 2020 with postpaid service. I paid off my phone and switch it to prepaid on March 2021. How do i get it unlock? 1) I

 posted 

1 d ago

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Last response by 

sandblaster 

1 d ago

Questions

10

3

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IPhone and a few questions?

Hello everyone, lately due to the impact of the epidemic, we all have had a hard time.Unfortunately I just lost my iPhone 8plus and couldn't find it a

 posted 

5 m ago

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Last response by 

Fl_retire 

1 d ago

Questions

47

5

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Trade in promotion not applied

I traded in my iPhone XR on 12/15/2020 for an iPhone 12 Pro Max and was told it would take 2-3 billing cycles for my discount to be applied. I have wa

 posted 

2 d ago

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Last response by 

QDad 

1 d ago

Questions

15

6

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unsatisfactory response from customer service at Customer Loyalty

I was misled when I participated in a BOGO offer for Apple watches. I was told that the watches were Buy 1 Get 1 and the only charges I would pay wer

 posted 

2 d ago

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Last response by 

lizdance40 

1 d ago

Questions

19

3

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Husband reported my phone stolen, it’s not

My husband reported my phone lost or stolen and had a new phone delivered to which he gave to our son after having the number change. I returned home

 posted 

2 d ago

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Last response by 

ATTHelp 

1 d ago

Questions

34

6

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Phone unlock for international use

I bought an iphone from a friend. I just got stationed in Germany and need it unlocked to use it with their providers and a European SIM. Everytime I

 posted 

2 d ago

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Last response by 

sandblaster 

1 d ago

Questions

10

2

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iPhone 6s Plus Locked

To whom it may concern, I have tried different tools to be able to reach out to a customer support but no luck. I live outside the US and I am n

 posted 

1 d ago

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Last response by 

sandblaster 

1 d ago

Questions

14

1

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